Ramp Operations & Training

With environmental benefits and personnel efficiencies in mind, ground handler Acciona worked with INFORM to digitalize its resource allocation processes.

Expected to be published in late 2024 or early 2025, EASA has indicated its intention to implement regulations in the EU that will affect approximately 300,000 workers in the ...

An evolution of heat index, WBGT measures temperature and humidity as well as wind speed, sunlight exposure, cloud cover and other factors to gauge heat factors for personnel....

Trainers play a key role in integrating culture and safety into the broader strategy of a company, a move that is crucial for long-term success.

On-time performance is a key metric used by airlines, airports and other members of the commercial aviation industry to determine punctuality and efficiency.

The customs pre-arrival security and safety program assesses whether cargo complies with the safety and security requirements of the European Union.

After an incident of jet fuel contaminated with DEF earlier this year, NATA officials provide further guidance on eliminating the risk of misfueling.

Aviation is a fast-changing industry, deeply focused on safety and professionalism, thus continuous training is a must to ensure the quality of operations as well as employee ...

Keith Clark, senior quality control and technical rep at Phillips 66, joins Ground Support Worldwide editor Josh Smith to discuss aviation fuel quality assurance and the Save ...

An SMS actively looks for safety issues in an FBO’s operations and services offered, considers safety objectives and identifies safety concerns.

In order to reduce the risk of injury, ground handlers wear various types of safety apparel, such as hi-vis clothing.

At a glance, commercial air transport might seem to be a streamlined phenomenon with the purpose of providing transport services from one point to another. Although this is essentially...

Although the demand for passenger flights has been reduced, it is essential to maintain well-trained employees to ensure safe ramp operations.

Aviation is undeniably an exciting industry, yet people working in it know how challenging and precise the field is. One of the main areas always on everyone’s minds is safety...

Online learning has developed exponentially during the pandemic, which has proven beneficial in areas like Central and South America.

VR can help ground service providers streamline operations, improve capabilities and improve personnel training.

Encouraging safe behavior in an organization requires significant planning and the implementation of best practices.

The use of targeted training can allow members of the ground handling workforce to hone new competences and advance professionally.

An effective ERP informs everyone of what to do when disaster strikes at an FBO.

Workers often develop personal ways of operating on a job. While these norms are functional, they are not always safe, with organizations at risk if the unwritten rules overtake...

Jason Sparks, director of field safety at Signature Flight Support, joins Ground Support Worldwide editor Josh Smith to discuss the effects that the COVID-19 pandemic has had ...

Dr. Benjamin Goodheart, founder and principle consultant at Magpie Human Safety Systems, joins Ground Support Worldwide editor Josh Smith to discuss the quality of mindfulness...

Shadowing an established employee may work to get a trainee to understand the basics, but may not provide a systematic understanding on, not only “how,” but “why” the tasks are...

Having avoided catastrophe, industry groups are working diligently to ensure aviation fuel is not contaminated with diesel exhaust fluid.

With more than 200 locations achieving Stage 1 certification, IS-BAH adoption continues to grow rapidly.

There are numerous strategies for ground handling companies to consider when establishing effective safety management and training programs.

With so many planes and fueling nuances, training is an ongoing process and has serious repercussions if not taken seriously.

It should be our ultimate goal each and every day to not only get the job done, but to do our best to ensure that our guys go home safely to their families at the end of the day...

Safety signage assists ramp agents with understanding possible hazards in the operation and any actions that may need to be taken to prevent an accident.