Tuesday, 12 May 2015: Fiji Airways, Fiji’s National Airline today announced the appointment of Aero-Care Flight Support as its new ground handling company across its New Zealand operations. This includes operations related to ramp and customer services, aircraft cleaning and baggage claim in Auckland, Christchurch and the Fijian carrier’s soon-to-be launched Wellington services. Aero-Care was selected after a tender process.
Stefan Pichler, Fiji Airways Board Director commented: “We are excited to enter into a new partnership with an experienced ground handling company like Aero-Care for our New Zealand operations. Customer service and on-time performance are key deliverables for us so we want to work with partners like Aero-Care that recognise and understand our service requirements, this is very important to us”.
Jason Gray, Aero-Care’s New Zealand Director stated: We are proud to have been selected by Fiji Airways to partner in the exciting future of this innovative and progressive airline. We know that Aero-care’s high standards in customer service and operational performance will compliment Fiji Airways who are well recognised for their extremely positive customer experience.
Aero-Care will begin handling Fiji Airways flights from Wellington from the outset (June 25th), and take over Auckland and Christchurch operations from September 1st.
Fiji Airways flies 15 times a week from Auckland, once from Christchurch (increasing to two per week from June 23rd) and twice from Wellington (upon commencement on June 25th).
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About Fiji Airways: Founded in 1951, Fiji Airways Group comprises of Fiji Airways, Fiji’s National Airline and its subsidiaries: Fiji Link, its domestic and regional carrier, Pacific Call Comm Ltd, and a 38.75% stake in the Sofitel Fiji Resort & Spa on Denarau Island, Nadi. Fiji Airways aims to be the leading global boutique airline, and has a fleet of brand new wide body A330s and refreshed B737 aircrafts. Fiji Link has a fleet of ATR 72, ATR42 and DHC-6 Twin Otter aircraft. From its hub at Nadi International Airport, Fiji Airways and Fiji Link serve 48 destinations in 12 countries (including code-share). Destinations include Australia, New Zealand, USA, Hong Kong, Samoa, Tonga, Tuvalu, Kiribati, Vanuatu and Solomon Islands. The Fiji Airways Group brings in 64 percent of all visitors who fly to Fiji, employs over 1000 employees, earn revenues of over FJD$769 million ($372m USD$), and directly contribute a significant portion of the country’s Gross Domestic Product (GDP). Fiji Airways rebranded from Air Pacific in June 2013. Visit www.fijiairways.com for more information.
About Aero-Care:
Founded in 1992, Aero-Care is Australia and New Zealand's largest independent ground handling provider, offering ramp and customer services at over 27 airports in Australasia for clients such as Virgin Australia, Tigerair, Jetstar, Qantas Group, AirAsia, Cebu Pacific, Air New Zealand, United Airlines, Alliance Airlines, Scoot and most recently awarded Fiji Airways. Aero-Care has a 100% stake in SkyCare International, a corporate ground handler based in New Zealand offering FBO services, handling and trip support throughout the South Pacific. Aero-Care employs approximately 2000 staff in Australia and New Zealand and is 25% owned by the Aero-Care senior management team with the remaining 75% owned by Australia’s leading private equity firm, Archer Capital. Visit aerocare.com.au or skycare.co.nz for further information.
ISSUED – 12 May 2015
Fiji Airways Executive Office
For press queries please contact:
Shane Hussein
Manager Public Relations and Communications
Fiji Airways | Nadi, Fiji
Ph: +679 673 7425; Cell: +679 9906164
