Aachen, North Rhine-Westphalia




Pascalstr. 35, 52076
Aachen, North Rhine-Westphalia

More Info on INFORM

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INFORM develops software for the optimization of business processes using digital decision making based on artificial intelligence and operations research. The company supplements classic IT systems and increases the profitability and resilience of many companies. While data management software only provides information, INFORM systems can analyze large amounts of data in a matter of seconds, calculate numerous planning variants and suggest the best possible solution to the user for execution, often in real-time. Today, more than 900 software engineers, data analysts and consultants support more than 1,000 customers worldwide in manufacturing, trade, airports, ports, logistics, banks, telecommunication, and insurance companies. Planning and execution processes are optimized in many business operations, like sales planning, production scheduling, supply chain and inventory optimization, staff deployment, logistics and transport management, and financial crime fighting in banking, insurance, and telecommunication.         

Products and Press Releases

Swen Franken
GSE Technology

INFORM to Exhibit Workforce Efficiency Software Solutions at Stand 427 at Aerospace Tech Week Europe

March 13, 2023
The GroundStar software suite supports airports, airlines and ground handlers and is enabled for an optimized planning, airport operations, workforce management, and hub and turnaround...
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Airport Technology

GS Planning Stands & Terminal

Feb. 22, 2023
INFORM’s GS Planning Stands & Terminal module tackles long-, medium- and short-term planning of aircraft parking positions (i.e., stands), in addition to such terminal resources...
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Airport Technology

INFORM’s GS Planning to be on Display at Booth 2369 at the Passenger Terminal EXPO 2023

Feb. 21, 2023
When used as the new GS Planning as a Service (PlaaS), this solution can effectively help airports address challenges relating to maintaining flight schedules as passenger demand...
Inform Innovation Award Ceremony
Ground Handling

SATS Named Winner of First INFORM Aviation Award

Oct. 27, 2022
The award was given to SATS in recognition of its innovative approach to implementing a complex software solution completely remote in close cooperation with INFORM’s team across...
Luiz Gabriel Roque
Airport Technology

INFORM Continues International Expansion in South America – Joint Venture in Brazil Offers Software for Optimizing Business Processes

Oct. 25, 2022
INFORM, an internationally known software development and business process optimization specialist headquartered in Aachen, Germany, has established a joint venture with its long...
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Ground Handling

INFORM’s Remote Software Implementation To Optimize Sats’s Ground Handling Services at Singapore

June 3, 2022
The system will be applied in Singapore Changi Airport and be used in the planning, rostering and real-time management of SATS’ 4,000 staff members. The successful implementation...
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Passenger Services

INFORM Ensures Optimized Use of Resources for Aicher Group at Munich Airport

Dec. 13, 2021
Aicher Group plans to coordinate its mobility service at MUC Airport with INFORM's GroundStar (GS) RealTime Staff & Equipment software. GS RealTime is tailored to an airport environment...
Inform Logo
GSE Tracking

Azul Linhas Aéreas Brasileiras Signs Contract with INFORM for Improved Staff Planning and Scheduling

July 7, 2021
INFORM GmbH has been awarded a contract by Azul Linhas Aéreas Brasileiras to implement its GroundStar (GS) solutions, GS Planning and GS WorkforcePlus.
Inform Aviation
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Airport Technology

Inform Aviation Announces Reorganization - Names Uschi Schulte-Sasse Head of Division

April 19, 2021
Inform is breaking new ground. From March 1, 2021, fundamental organizational changes have taken effect to meet the demands of more international and individualized clientele....
Inform Logo
Ground Handling

INFORM’s Resource Planning Software to Be Applied by GAT

April 15, 2021
INFORM’s GS Planning Staff & Equipment will be used for strategic and operational planning of staff and equipment at GAT’s North American locations.

Articles & News

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Education & Training

Future Proof the Maintenance Operation and Address Increasing Tech Shortage

Sept. 16, 2021
Like other sectors of the aviation industry, aircraft maintenance too felt the weight of the pandemic and related safety precautions and cost-saving measures. Through it all, ...
Alexandra Koch
Corona 4971013
Airport Technology

Airports Turn to Agile Optimization Solutions to Address COVID-19 Demands

Feb. 15, 2021
Today’s pandemic has introduced a myriad of new challenges and related tasks for airports that must be performed to help contain the spread of COVID-19, while maintaining operations...
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Airport Technology

Optimization Software Helps Airports Address Operational Challenges

May 7, 2020
Pick the right software to improve your airport collaborative decision making.
Flughafen Stuttgart GmbH
Stuttgart Airport is continuously enhancing the use of the system by rolling-out the optimization software in other departments together with adding new functionalities.

Stuttgart Airport Tackles Operations Efficiency by Upgrading Its IT System

Aug. 23, 2018
Stuttgart shows an investment in IT technology can go a long way to improve airfield operations.


Mahsa Goudarzi

Business Development

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All content from INFORM

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Safety Training

INFORM GmbH Releases Tools to Keep Staff Safe During the Pandemic

Aug. 18, 2020
Companies can extend their GS RealTime functionality to enable contact tracing by adding INFORM’s new GS BIS Contact Tracer web application and/or GS BIS Contact Tracing report...
Uschi Schulte-Sasse, SVP Aviation at INFORM
Ground Handling

INFORM GmbH Executives Present Digital Solutions at Virtual World Aviation Festival

July 21, 2020
The INFORM presentation focused on measures organizations can take to strengthen their ground operations and meet COVID-19 related challenges.
Inform Logo
GSE Technology

INFORM GmbH’s GroundStar Optimization Software to be Used by the Largest Indian Airline, ‘IndiGo’

June 2, 2020
IndiGo will be using INFORM’s GS Planning, GS WorkforcePlus and GS RealTime modules, which assists aviation companies with optimally planning, scheduling and allocating manpower...
Ground Handlers & Service Providers

INFORM GmbH Releases MyStaff App - Supports Frontline Managers with Real-Time Staff Dispatch Data Everywhere, Anytime

Oct. 4, 2019
This allows them to better oversee operations and manage operational workflows, while being away from the desk and in the field.

INFORM Gmbh and Etihad Airport Services Sign Contract for Groundstar Resource Management Solution

May 22, 2019
INFORM GmbH, a leading global provider of Advanced Optimisation Solutions for the aviation industry, announced that it has entered into an agreement with Etihad Airport Services...
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GSE Technology

INFORM GmbH and Etihad Airport Services Sign Contract for GroundStar Resource Management Solution

May 22, 2019
The INFORM solution will replace six software modules from three suppliers, as well as eliminate a large number of manual processes.
Airports & Municipalities

INFORM Massively Reduces Efforts in Shift Planning

Jan. 24, 2019
INFORM GmbH, a leading global provider of Advanced Optimization Solutions for airlines, airports and ground handlers, presents a major enhancement on one of its key software solutions...
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Airport Technology

INFORM GmbH Launches Latest Software Solution for Optimized Aircraft Base Maintenance

Oct. 17, 2017
INFORM´s Base Maintenance solution targets the complexities of base aircraft maintenance by facilitating enhanced automation, communication, staff allocation and task planning...
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Airport Technology


Sept. 15, 2017
GroundStar, INFORM’s flagship suite of products, is a comprehensive software solution for optimized aviation processes covering all requirements of airports, airlines and ground...