Philadelphia International Airport (PHL) is expanding facilities maintenance training across its 3.2 million square feet of airport infrastructure through a new partnership with Interplay Learning, providing more than 500 maintenance technicians with on-demand, simulation-based technical training.

The initiative is designed to help PHL develop and retain skilled maintenance personnel as experienced technicians retire and airports face growing competition for skilled trades workers.

Serving more than 30 million passengers annually, PHL operates seven terminals supported by a complex network of HVAC equipment, central utility plants, electrical infrastructure, building automation systems, pumps and boilers. Its facilities maintenance team is responsible for keeping those systems operating around the clock.

Through Interplay Learning's platform, technicians can access interactive training and troubleshooting simulations on demand, allowing employees to develop or refresh skills before working on equipment in the field.

“As the skilled trades workforce continues to evolve, we’re placing greater emphasis on building and sustaining internal technical capability,” said Gregory Phillips, chief operating officer at Philadelphia International Airport. “We needed a more consistent approach to training that ensures technicians are prepared to safely and effectively maintain critical airport systems, while also helping strengthen skills across all experience levels throughout their careers.”

PHL is implementing structured learning paths covering HVAC, building automation systems, electrical safety, pumps, boilers, OSHA requirements and EPA 608 certification. The training is intended to support both onboarding and continuing technical development and can be accessed from multiple airport locations, including Northeast Philadelphia Airport (PNE).

Experienced technicians can use the platform to refresh their knowledge of advanced systems, while newer employees can receive foundational technical training.

“What stood out to us was how practical the training is,” said Milton Robinson, vice president of facilities maintenance at Philadelphia International Airport. “If a technician needs to brush up on a specific system before tackling a job, it’s available immediately. They can work through the material, practice troubleshooting scenarios like variable frequency drives and centrifugal pumps, and build confidence before they’re working on equipment in the field.”

Interplay Learning combines online simulations, instructor-led training, artificial intelligence and virtual reality to provide skilled trades and industrial training.

“The skilled trades shortage is reshaping how organizations develop maintenance talent,” said Doug Donovan, chief executive officer of Interplay Learning. “Philadelphia International Airport is leading the way in building a structured training program that strengthens technician readiness and supports the safety and reliability of airport operations.”

PHL connects travelers to more than 130 destinations and handles more than 400 daily departures. PNE serves as a general aviation reliever airport and is home to approximately 215 aircraft.