In this episode, the AviationPros' staff — Josh Smith, editor of Ground Support Worldwide; Joe Petrie, editor-in-chief of Airport Business; and Jennifer Wilberschied, editor of Aircraft Maintenance Technology —  reflect on the past year and look to 2021, offering their perspective on a variety of topics, from the challenges of the COVID-19 pandemic, to what emerging technology we can expect to see the industry embrace in the new year.