Baggage Handling Rates Continue to Improve

Collectively, the 12 major domestic carriers in September had a rate of mishandled bags of 1.99 per 1,000 passengers, down from a rate of 2.33 per 1,000 bags for the year-ago month.

Source The Drive

Nov. 30, 2017

Amid the myriad of consumer complaints about air travel, there appears to be at least one thing the industry is getting better at: major U.S. carriers are losing less luggage.

Collectively, the 12 major domestic carriers in September had a rate of mishandled bags of 1.99 per 1,000 passengers, down from a rate of 2.33 per 1,000 bags for the year-ago month, according to data compiled monthly by the U.S. Department of Transportation.

For the first nine months of 2017, U.S. carriers mishandled bags at a rate of 2.50 per 1,000 passengers, down from a rate of 2.75 for the year-ago period, the agency said.