Airport Dimensions

Plano, TX 75024


About Airport Dimensions


5204 Tennyson Pkwy.
Suite 500
Plano, TX 75024

More Info on Airport Dimensions

Airport Dimensions
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Airport Dimensions wants travelers to value their time at the airport. The company continuously seeks ways to open new dimensions in customer engagement - using a mix of enriching physical experiences and innovative digital services. From comfortable lounges to restful sleep pods, and convenient food ordering to contactless collection of duty free, Airport Dimensions helps improve the traveler experience while critically helping airports maximize non-aeronautical revenue opportunities, retain airlines, and become more competitive.

Airport Dimensions has a rapidly growing network of locations at the world’s leading airports across the United States, the Middle East, South America and the United Kingdom, where its Club Aspire Heathrow Terminal 3 lounge was most recently recognized as Europe’s leading Airport Lounge 2022 and World’s Leading Airport Lounge in the World Travel Awards. Under its brands The Club, Club Aspire, No1 Lounges, sleep ’n fly, AMBAAR Club and Game Space, Airport Dimensions provides award-winning hospitality services tailored to the specific needs of passengers and currently provides value-added experiences for over 50 airport and airline partners.

Using the latest technologies, Airport Dimensions has invested in driving revenue growth for airports and increasing traveler satisfaction with the launch of its first digital service Connecta – a one-stop e-commerce and passenger loyalty platform. This innovative Connecta In-Lounge Experience platform launched in August 2022 with plans for a continued, rapid rollout.

Products and Press Releases


Northern California’s Natural Elements Inspire San Francisco International Airport’s New Lounge

June 26, 2024
Airport Dimensions, the global specialist in helping airports enhance their experiences and enrich travelers’ time, adds The Club SFO as its signature location to the already...
Airport Dimensions
Airport Dimensions has partnered with JPMorgan Chase & Co. to bring their first domestic Chase Sapphire Lounge by The Club to Boston Logan International Airport.

Airport Dimensions Brings Chase Sapphire Lounge by the Club to Boston Logan International Airport

May 11, 2023
Airport Dimensions has partnered with JPMorgan Chase & Co. to bring their first domestic Chase Sapphire Lounge by The Club to Boston Logan International Airport. This new space...
Airport Dimensions
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Airport Dimensions Offers Blueprint for New Tribes Across the Airport Journey

Feb. 27, 2023
While traditional definitions that are applied to travelers remain useful, airports need to dissect and analyze who their customers are and what they really want from their airport...
Airport Dimensions
Slide 1

Airport Dimensions Data Shows Increasing Importance of the Lounge as a New Epicentre of Airport Commerce

Jan. 13, 2023
As demand to visit lounges continues to grow, so too does demand for enhanced retail experiences while enjoying these spaces and travelers are willing to pay for access to them...
Airport Dimensions
Stephen Hay

Airport Dimensions Research Reveals Increased Satisfaction With the Airport Experience

Dec. 12, 2022
Research also shows growing openness to new ways of spending time at the airport.
Airport Dimensions
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Passenger Services

More Opportunities to Sleep at DOH As Airport Dimensions Opens Second Sleep ’n Fly Lounge

Nov. 22, 2022
Airport Dimensions, a global leader in airport lounges and travel experiences, continues its rapid growth with the opening of a new sleep ’n fly lounge at Hamad International ...
AMBAAR/Airport Dimensions
Fortaleza-Pinto Martins International Airport (FOR)
Passenger Services

Airport Dimensions and Ambaar Lounge Strengthen South American Presence With Four AMBAAR Club Lounges

Sept. 22, 2022
Airport Dimensions, a global leader in airport lounges and travel experiences, has confirmed the locations of its four latest AMBAAR Club lounges in Brazil as part of their joint...
Airport Dimensions
Airport Dimensions DXB Lounge
Concessionaire & Retail

Airport Dimensions Opens Flagship Sleep ’n Fly Concept at Dubai International

July 22, 2022
Airport Dimensions has opened its fourth and largest sleep ’n fly lounge in Concourse B of Terminal 3 at the world’s busiest international airport, Dubai International (DXB).The...

Articles & News

Airport Dimensions
Andrew Van Eeden - VP, Global New Product & Innovations, Airport Dimensions

What’s Raising the Bar in Airport Lounge Operations?

May 28, 2024
With expectations of airport lounge experiences rising, Andrew Van Eden, VP, Global New Product & Innovations for Airport Dimensions across EMEA & APAC, explores some of the factors...
Airport Dimensions
Demand for airport lounge space continues to increase due to the rise of high-end lounge offerings.
The Club JAX at Jacksonville International Airport is one of the newest U.S. shared-use airport lounge space.
Concessionaire & Retail

The Rise of Secondary Airports

June 26, 2019
As air travel increases, smaller airports need to consider how they address customer needs.
Airport Lounge Development
Airport lounges need a diversification of food and beverage options to create a richer customer experience.

Adding the Hotelier’s Touch to the Airport Experience

Aug. 23, 2018
Diversifying options for travelers can enhance the passenger experience and create a unique ambiance inside your facilities.
Airport Lounge Development
By Nancy Knipp, senior vice president, Airport Lounge Development

How Changing Consumer Expectations Are Causing Shifts in Airport Lounge Usage

Feb. 22, 2018
In the first six months of 2017 the airline industry experienced a 12-year high in global passenger traffic growth (7.9 percent) according to the International Air Transport Association...
Airport Lounge Development
ALD currently operates 17 lounges globally and provides lounge services to more than 25 airlines.

ALD Unveils Phase II of The Club at Boston-Logan Airport

Nov. 1, 2017
Airport Lounge Development (ALD) has opened Phase 2 opening of its shared-use lounge in Terminal E at Boston Logan International Airport. The Club at Boston Logan opened in January...
Airport Lounge Development
A true shared-use lounge provides an 'inclusive' lounge experience for all travelers regardless of airline, class of service they are flying, credit card relationship, or frequent flyer status.

Enhance Your Passenger Experience and Increase Revenues

Feb. 16, 2017
Is your airport effectively capitalizing on the changes that are driving an increased demand for shared-use airport lounges?
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A New Level of Passenger Comfort

Aug. 26, 2016
Independent airport lounges have been a regular thing outside the United States for more than 10 years, while U.S. travelers have always relied on gaining access to airline-branded...

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All content from Airport Dimensions

Airport Technology

Airport Dimensions Partners With Sparc Technology to Enhance the In-lounge Experience

May 26, 2022
Airport Dimensions has teamed up with technology and digital media provider Sparc Technology to enhance and personalize the in-lounge experience with Connecta, the one stop e-...
Airport Dimensions
Airport Technology

Seamless Digital Experience at the Airport Now an Essential Not a Luxury Says New Research from Airport Dimensions

April 7, 2022
Research published by Airport Dimensions highlights the ways in which airports need to evolve to meet changing passenger expectations. In a new whitepaper called “Understanding...
Airport Dimensions
Ed Thorne

Airport Dimensions Appoints New Global Marketing Director

Dec. 14, 2021
Airport Dimensions, a global leader in airport lounges and travel experiences, has announced the appointment of Ed Thorne as its new global marketing director. Thorne will bring...
Airport Dimensions
Ambaar Club VCP

Airport Dimensions and Ambaar Lounge announce opening of first Ambaar Club lounge at Viracopos International Airport

Dec. 3, 2021
Airport Dimensions, the global leader in airport lounges and travel experiences, and leading VIP lounge operator Ambaar Lounge have announced the opening of their first Ambaar...
Airport Dimensions
The Club Aspire lounge at London Heathrow Terminal 5 has a contactless food and beverage ordering platform called Ready 2 Order.

Airport Dimensions Takes Home Two Prestigious Industry Awards

Oct. 29, 2021
Airport Dimensions, a global leader in airport lounges and travel experiences, has received official recognition of its outstanding achievements by scooping a pair of prestigious...
Airport Dimensions/Hermione Hodgson
A comprehensive study of more than 6,000 travelers conducted by global airport lounge and travel experience leader Airport Dimensions has found that more passengers were satisfied with their experience at the airport, in spite of the challenges presented by the COVID pandemic.

New Study by Airport Dimensions Reveals Rise in Overall Traveler Satisfaction with Airport Experience

Oct. 19, 2021
Research highlights a major differences in satisfaction levels between different regions and age brackets.
Airport Dimensions
Sleep Lounge double cabin at Hamad International Airport in Doha.

Airport Dimensions Celebrates First Anniversary of Sleep Lounge at Hamad International Airport

Sept. 14, 2021
Guests clock up nearly half a million sleep hours and demand for sleep ’n’ fly lounge at Doha continues to grow.
Sapphire Lounge The Club Logo Full Color Digital Large[1]
Concessionaire & Retail

First three airports announced for new Chase Sapphire Lounge by The Club

Aug. 11, 2021
Airport Dimensions and partner JPMorgan Chase announce the new Chase Sapphire Lounge by The Club is now in development at three key hubs.
Airport Dimensions
Ambaar Club Logo
Concessionaire & Retail

Airport Dimensions and Ambaar Lounge Join Forces to Create New Brazil Airport Lounge Brand Ambaar Club

July 15, 2021
Airport Dimensions, the global leader in airport lounge and traveler experiences and operator of renowned US lounge network The Club, has partnered with the highly respected Ambaar...