For the first time in nearly two years, airlines from around the globe gathered together for the announcement of the industry's most anticipated recognition, the APEX Official Airline Ratings.
The honors were announced during the APEX/IFSA Awards Ceremony at APEX/IFSA EXPO, the first major in-person industry event of the year. The event was sponsored in part by CineSend, gategroup and Thales and hosted by APEX/IFSA CEO Joe Leader.
The 2022 APEX Official Airline Ratings recognizes airlines in four categories:
- Global Airlines
- Major Airlines
- Regional Airlines
- Low Cost Carriers
APEX in a news release said, "APEX is proud to have originated the Official Airline Ratings awards based entirely on verified passenger feedback. The airlines honored this year did not just take passengers from one destination to another, they provided experiences that made them feel safe to take to the skies again, and APEX couldn't be prouder to honor these airlines for their dedication."
The APEX Official Airline Ratings were created based on neutral, third-party passenger feedback and insights gathered through APEX's partnership with TripIt from Concur, the world's highest-rated travel-organizing app. For the 2022 Awards, nearly one million flights were rated by passengers across more than 600 airlines from around the world using a five-star scale. The APEX Official Airline Ratings were independently certified by a professional external auditing company.
Other awards given out during the APEX/IFSA Awards Ceremony include the Passenger Choice Awards, World Class, APEX/IFSA Awards, and Health & Safety. Individuals were also recognized during the evening. Turkish Airline's Chairman of the Board of Directors and of the Executive Committee, İlker Aycı, was honored with the APEX CEO Lifetime Achievement, and SpiceJet Limited, took home the APEX Newcomer Award. For more information about and photos of all the awards given out during the APEX/IFSA Award Ceremony, visit apex.aero.
FOUR AND FIVE STAR RECIPIENTS OF THE 2022 OFFICIAL AIRLINE RATINGS (Listed in alphabetical order)
FIVE STAR GLOBAL Aeroflot Russian Airlines Aeroméxico Air Canada American Airlines China Airlines Delta Air Lines El Al Emirates Etihad Airways EVA Air Japan Airlines KLM Royal Dutch Airlines Korean Air Lufthansa German Airlines Qatar Airways Saudia Singapore Airlines SWISS Turkish Airlines United Airlines Virgin Atlantic Xiamen Airlines
FIVE STAR MAJOR Air Astana Air Tahiti Nui Alaska Airlines Avianca Gulf Air Hawaiian Airlines JetBlue Airways Middle East Airlines Oman Air
FIVE STAR REGIONAL JSX
FOUR STAR GLOBAL Air China Air France British Airways LATAM Airlines Group Malaysia Airlines SAS TAP Portugal
FOUR STAR MAJOR Brussels Airlines Caribbean Airlines Fiji Airways Philippine Airlines Royal Brunei Airlines SriLankan Airlines
FOUR STAR REGIONAL Aeroméxico Connect
FOUR STAR LOW COST CARRIERS Air Arabia Allegiant Air Eurowings Frontier Airlines GOL Norwegian Scoot Southwest Airlines Spirit Airlines WestJet
