Japan Airlines Moves Maintenance IT to Lufthansa Systems' Cloud Hosting

Feb. 7, 2024
Global Aviation Cloud allows airlines to focus on their core business and quickly adapt to dynamic business requirements.

Lufthansa Systems announced that Japan Airlines (JAL) has signed a contract to migrate NetLine/Ops ++ MaintenanceControl to Lufthansa Systems’ Global Aviation Cloud (GAC). Afterwards, JAL will receive maintenance of the GAC for five years.

JAL has been known for achieving the highest on-time departure rate. NetLine/Ops has been providing support for JAL’s flight operations and maintenance since 2006, contributing to their top quality. NetLine/Ops ++ MaintenanceControl gives support for tail assignment and maintenance planning and control. Creating a link between NetLine/Ops ++ and different maintenance and engineering systems, it ensures that both the person responsible for operations, the maintenance planner and technician constantly have access to the aircraft’s current performance data at all times and receive decision-making support. For the efficient and economic controlling of a flight, operations control requires not only an overview of coming maintenance events, but also control of the effects that changes in operations have on maintenance events.

The GAC was developed specifically for the needs and security standards of airlines. Its future-proof deployment model allows airlines to focus on their core business and quickly adapt to dynamic business requirements. By migrating NetLine/Ops ++ MaintenanceControl to the GAC, JAL will be able to leverage technological innovations in an environment built for resilient airline operations.

“JAL considers IT security and reliability to be of utmost importance as an airline. It is essential for JAL to be prepared for potential malfunctions or breakdowns. JAL believes that Lufthansa Systems’ Global Aviation Cloud is one of the most effective solutions for JAL’s business contingency plan in the case of large-scale disasters in Japan. Additionally, JAL anticipates faster response times and a reduced workload for system maintenance. By migrating to Lufthansa Systems’ GAC, JAL enhances JAL’s security against failures and minimize the impact on JAL’s flight operations. JAL appreciates Lufthansa Systems’ proposal for the migration to GAC,” said Hiroshi Hashimoto, director of IT Planning and Promotion at Japan Airlines.

“We are pleased to deepen our partnership with Japan Airlines by providing them the best possible IT-security through our one-stop-shop and highly advanced cloud environment,” said Kazuya Ota, vice president of Far East Asia and Taiwan at Lufthansa Systems. “This allows JAL to concentrate on their core business processes – within a modern and stable IT infrastructure with only one central point of contact, Lufthansa Systems.”