Richard Schneider Named COO of Delaware North Sportservice

Dec. 14, 2016

Richard Schneider has been named chief operating officer (COO) of Delaware North Sportservice.

Schneider will report to Delaware North Sportservice President Carlos Bernal and will continue to be based at Delaware North’s global headquarters in Buffalo, N.Y. Schneider will also remain involved with strategic imperatives in Delaware North’s travel business until his successor is identified. 

As COO of Delaware North Sportservice, Schneider will oversee all of its food service and retail operations at stadiums, ballparks, arenas and other venues across the United States. He will develop and implement strategic plans for growth and profitability, develop the location and corporate management teams and work to enhance client relationships.

Schneider has served as COO of Delaware North’s travel business since 2014, leading the division in obtaining several significant new contracts and launching successful new branded restaurant concepts. He originally joined Delaware North in 2012, spending nearly three years as vice president of hospitality services for Delaware North’s gaming business. With gaming, he helped bring successful restaurant concepts for the expansion of Southland Park Gaming & Racing and for the newly developed Miami Valley Gaming.

Prior to joining Delaware North, Schneider’s 20-year gaming, hospitality, and food and beverage career included such positions as vice president of food and beverage at Midwest Gaming and Entertainment; vice president of hospitality/general manager at Caesars Entertainment; and vice president of food, beverage and entertainment at MGM Grand Detroit.