Duncan Aviation-Provo Celebrates One Year

LINCOLN, NEB — In August, Duncan Aviation’s newest maintenance facility in Provo, Utah, celebrated its first anniversary. The facility’s first year has brought many accomplishments, including achieving FAA CRS status, being named a factory service center for both Bombardier and Embraer products and the establishment of a strong and experienced team that has already established a record of delivering quality products on time and on budget.

Bill Prochazka, Duncan Aviation-Provo’s Executive Vice President and General Manager, marks the year as a great success. “We have worked hard to prove to operators that in Provo, they will enjoy the same great Duncan Aviation experience they are accustomed to receiving in Nebraska and Michigan,” he says.

This was apparent to Ben Despres, Lead Engineer with VIH Aerospace, Inc., out of Victoria, British Columbia. “We had been to Duncan Aviation-Battle Creek in late 2009. Our experience in Provo this past summer proved to be a continuation of the expertise and professionalism displayed in Battle Creek.”

Despres’ Challenger 604 visited Provo for 400/1600/3200/6400 Hour Inspections and GE Service Bulletins. “The facility was clean and well-organized, and the team was knowledgeable and dedicated. I appreciated that every effort was made to make me feel at home and a part of the overall process,” Despres says.

Despres would recommend Duncan Aviation-Provo to others. “Due to our positive experience with Duncan Aviation’s Provo facility, they will be quoting on upcoming major inspections for next spring,” Despres says.

In the future, Prochazka and the rest of the team have goals to add technicians and capabilities to continue to meet the changing needs of customers. The facility will also look at expanding its reach of on-the-road response west of the Rocky Mountains and is in the process of adding an “Interior SWAT” team in-house that will be available for smaller interior work.

To learn more about Duncan Aviation’s Provo facility, visit www.DuncanAviation.aero/provo or contact Alan Huggett, Duncan Aviation’s U.S. Northwest Regional Manager, at 801.842.5518 or through email, [email protected]. For more information, please visit Duncan Aviation at booth #C8127 at NBAA 2011 held Oct. 12-14 in Las Vegas or watch for announcements at www.DuncanAviation.aero/nbaa.

Duncan Aviation provides premier aircraft services–delivered on time–for a wide variety of business aircraft at our facilities across the United States. Services include major and minor airframe inspections and maintenance, engine services, major retrofits for cabin and cockpit systems in addition to full paint and interior services and aircraft sales and acquisitions. Duncan Aviation also has aircraft components solutions experts available 24/7/365 at 800.228.1836 or 402.475.4125 (international) who can handle any aircraft system problem with immediate exchanges, rotables, loaners or avionics/instrument/accessory/propeller repairs and overhauls.

Complete aircraft service facilities are located in Lincoln, Neb., and Battle Creek, Mich. Additional locations include a maintenance facility in Provo, Utah, more than 20 satellite avionics shops and eight engine Rapid Response Team facilities strategically located throughout the United States.

For more information about any of Duncan Aviation’s services, contact us at 402.475.2611 or 800.228.4277. Visit us on the web at www.DuncanAviation.aero.