"By combining our strong points with our partners' strengths, BizJet aims to simplify aircraft and engine maintenance by shortening aircraft downtime with local, experienced partners," stated Bernd Kowalewski, President and Chief Executive Officer at BizJet International. Each member of BizJet's Partnership Network offers specially-trained technicians and experienced customer service representatives to provide customers with cost-effective business aviation solutions throughout the United States and Canada.
BizJet International itself is part of Lufthansa Technik's Platinet network. Founded in 2004 this Global Support Network offers VIP customer service worldwide under the motto "Get me home" whatever the problem encountered by a customer anywhere on earth. The package includes technical, operational and logistical services. In the event of an AOG a dedicated rapid response team of specialists is assembled within three hours and dispatched by the fastest means, if necessary by special flight. Platinet can be reached 24 hours a day, 7 days a week, via a hotline (+800 PLATINET / +800 75284638) connected directly to the project manager on duty - in more than 45 countries even toll-free.
After receiving FAA approval (Federal Aviation Administration) to perform maintenance work up to the 36-month-check on the Boeing Business Jet (BBJ) the company was able to strengthen is position as BBJ service facility in the US. The company has already a year-long experience in BBJ and Boeing 737 paintjobs and houses Lufthansa Technik's Airlines Support Teams AST for AOG engine services e.g. on CFM56s.
About Platinet
BizJet International, became a member Platinet in late 2004 and made the network even more attractive for customers in North and South America since it specializes in servicing business jets ranging in size up to the Airbus A319 Corporate Jet (ACJ) and Boeing Business Jet (BBJ) including Gulfstream, Dassault Falcon, Bombardier, Embraer, Cessna and Raytheon airplanes. Furthermore the network consists of Air Routing Group (operational support in flight planning and aircraft handling), Trade-Air (materials logistics), Harrods Aviation (local fixed-base operations - FBO), Service People (Hamburg-based FBO and charter service operation), Cross Freight (Hamburg-based logistics operation) and Lufthansa Bombardier Aviation Services (LBAS) based in Berlin. LBAS is part of Bombardier's factory service center network providing a full range of service and maintenance operations for Bombardier Learjet, Challenger and Global Express customers in Europe, Africa, the CIS and the Middle East.
Lufthansa Technik itself performs maintenance, repair & overhaul (MRO) services, dispatches rapid-response teams to deal with AOGs (aircraft on ground), and provides the central project management. Today, Platinet handles more than 60 airplanes belonging to approximately 30 different customers and supports all current aircraft models of Boeing (737, 747, 757,767, 777, BBJ and BBJ2) and Airbus (A320 family, A300, A310, A330, A340 and ACJ) as well as Bombardier (Learjet, Challen-ger, Global Express), Gulfstream, Dassault Falcon, Embraer, Cessna and Raytheon.
