VIENNA, Va.--(BUSINESS WIRE)--Aug. 29, 2005--Jackson Hole Air Traffic Control Tower and Airport received the 2005 Willie F. Card FAA Contract Tower Service Award. The tower is operated by Serco which has received the award at different locations each of the three years since its inception.
"We are extremely pleased to accept this award," said Steve Christmas, Vice President, Aviation Operations for Serco North America. "The award is a tribute to the unwavering commitment of the staff at Jackson Hole Tower to safety and their dedication to providing the flying public with great customer service. Their perfect safety record since opening in June of 2000 is a direct result of their commitment to continuous improvement in their daily performance which truly defines them as professionals. It is also a tribute to George Larson, the Airport Manager, and his staff who have worked closely with the tower to make each other better and the flying experience at Jackson Hole Airport worthy of a trip back. I am proud to be associated with Jackson Hole team."
The award is presented annually to the airport and FAA contract tower that best exemplifies excellence in customer service and safety in the contract tower industry. The award is named in honor of former FAA contract tower branch manager Willie F. Card, who managed the FAA program from 1998 until 2002.
The award is presented by AAAE and its affiliate, the U.S. Contract Tower Association (USCTA).
"We are delighted to present this award to Serco and the Jackson Hole FAA contract tower," said Spencer Dickerson, senior executive vice president, American Association of Airport Executives (AAAE). "The Serco-run towers in the contract tower program have consistently demonstrated a dedication to safety and to customer service."
FAA administrator, Marion Blakey, presented the award to Jackson Hole Air Traffic Control Tower manager Rick Schmidt and Jackson Hole Airport Manager George Larson on July 18 in Washington, D.C.
Despite challenges presented by the local weather and the variety of aircraft using the runways, the controllers at Jackson Hole are known for their courtesy and expertise in helping the pilots that use the Jackson Hole Airport.
Notes to Editors:
Serco is one of the world's leading service companies operating on an international basis in a diverse range of sectors, including defense, aerospace, science, public transport and traffic management, health, education, justice and local government. By successfully managing organizational design and change, we help government and commercial organizations around the world achieve their ambitions.
In North America, Serco employs more than 5800 people on over 100 contracts and operates at the Federal, State and local level. Serco North America has revenues in excess of $450m. Key activities include HR solutions, IT services, economic cost analysis and supply chain management for the US Department of Defense, air traffic control for the Federal Aviation Administration, fleet management and local government services including integrated transport solutions.
CONTACT: Weber Shandwick Christine Farazi, 312-988-2007 [email protected] KEYWORD: VIRGINIAINDUSTRY KEYWORD: AEROSPACE/DEFENSE GOVERNMENT TRAVEL AIRLINES TRANSPORTATIONSOURCE: Serco
