BOSTON--(BUSINESS WIRE)-- Innovative airports are moving quickly to implement mobile technology to improve customer service and provide visitors with instant access to real-time flight status and airport information. In fact, FlightView, the go-to source for mobile technology in the travel industry, launched two mobile websites in the past three months for Pittsburgh International Airport and Des Moines International Airport - and won four more mobile content projects in the past four weeks with Casper-Natrona County International Airport, Greater Rochester International Airport, Lafayette Regional Airport, and Quad City International Airport.
Pittsburgh International Airport - Mobile Website (Photo: Business Wire)
"The travel industry is in a state of constant change and mobile websites are important assets for airports," said Don Smithey, Aviation Director at Des Moines International Airport.
With 75 percent of the nation's frequent travelers using smart phones, according to PhoCusWright, it's important for airports to provide travelers and those picking them up from the airport with instant access to day-of-travel information - including real-time flight tracking, parking options and dining and shopping information - anytime and anywhere. Mobile content is helping airports stay competitive and increase customer satisfaction.
"Delivering outstanding customer service is one of our top priorities," said JoAnn Jenny, Communications Director, Allegheny County Airport Authority, operator of Pittsburgh International Airport. "Since launching our mobile website, we've been receiving positive customer feedback and increased Web traffic."
With a 30-year track record of providing airports and airlines with accurate and visually appealing flight information, FlightView is in a unique position to help airports quickly implement mobile solutions. The company's already-built mobile framework is tailored specifically to deal with the nuances of flight tracking and is a cost-effective and proven alternative to third-party Web developers.
The Mobile Travel Revolution: Educational Webinar Now Available
While demand for mobile content continues to build, many airports are still trying to determine the best and most cost-effective strategies for deploying mobile solutions. To help guide airports in their development, FlightView is making available a free educational webinar on deploying mobile content. The webinar, available here, will help viewers better understand:
The benefits of offering mobile content at airports The mobile devices that airports need to support The advantages and differences of mobile websites and mobile native apps What types of information need to be included in an airport's mobile offerings Strategies for a quick and cost-effective implementation
"While the benefits provided by mobile content are pretty straightforward, figuring out how-and-where to start is not as easy," said Mike Benjamin, CEO of FlightView. "We're seeing strong demand from airports of all sizes and geographic locations, and fully expect adoption to increase over the next 12 months."
FlightView's own mobile website and travel apps, available on the Android, iPhone, BlackBerry and Palm, are the leading, trusted smart phone native apps for more than 500,000 users nationwide. To learn more about FlightView's mobile services for airports, visit FlightView.com.
FlightView is the recognized provider of the most accurate, real-time flight information solutions for the aviation and travel industries. FlightView's mobile, Dispatch and FVXML products help aviation and travel professionals achieve superior customer service with actionable real-time information. FlightView's information displays can be seen at airport terminals and on the Web sites of the largest major airports, airline and travel companies. FlightView's software services and solutions are relied upon by the US government, the world's largest airlines, airports, aviation and travel professionals, ground transportation companies and news outlets. FlightView's mobile applications help consumers control travel plans. Founded in 1981, and headquartered in Boston, Massachusetts, FlightView has nearly 30 years of experience in building and supporting mission-critical systems for the FAA and the Volpe Center. To access real-time flight information online, visit FlightView Flight Tracker or FlightView Mobile Flight Tracker.
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