Surviving in the Aftermath
Surviving in the aftermath
A canvass of aviation businesses on the current, future state of activity
By Lindsay M. Hitch, Assistant Editor
November/December 2001
Insurance After September 11Tom Coughlin, president of Air-Sur, Inc., explains the rates and categories for the new war risk insurance perils. FBOs fall into four categories that determine their war risk premiums: • FBO at a GA airport with no scheduled service — 20-25 percent of airport liability premium. • FBO at airport with airline service; FBO does not provide services to airline — 30 percent of airport liability premium. • FBO at airport with airline service; FBO provides fueling, maintenance, etc. to airline — 50 percent of airport liability premium. Those providing catering or cleaning — up to 100 percent. • FBOs providing security, passenger screening, baggage handling services to airlines — coverage not available. War risk "hull" insurance is running at about $0.25 per $100 in value for aircraft up to $1 million in value. Anything above $1 million is charged $0.15 per $100 in value. War peril liability premiums for aircraft are at 20 percent of the annual aircraft liability.The economic impact the weeks following September 11 on airport-based businesses is best described as a mixed bag. Some charter operators report increased interest and opportunities, while FBOs relying heavily on fuel sales have been hit hard. Maintenance shops have been busy due to backlog, but aren’t sure how much longer that will be the case. All are hoping for a more stable economy and renewed interest in general and business aviation, but recognize that it will not be a quick recovery.
"FBO businesses throughout North America are quite fragile in the best of times," says Harry Holt, president of Columbia Air Services in Groton, CT. "They require all the elements of the FBO working in harmony, and they rely on the synergy of the departments to make the company profitable."
BUSINESS TODAY
For Leonard Concepcion, owner of SkyLink 
Charter LLC in Hawthorne, CA, the grounding and changing flight rules 
have completely altered the focus of the business. 
"We were very heavily involved in Grand 
Canyon tours," says Concepcion. "It went from 100 percent of 
what we were doing to 5 percent. That whole business structure went upside 
down, so we’re now focusing just on on-demand charter for the bulk 
of our business."
To aid the company’s cash flow without 
jeopardizing employees, Concepcion is in the process of selling one of 
the airplanes in his fleet. 
FATA survey results
The Florida Aviation Trades Association (FATA) conducted an economic impact survey of its membership. Here, a summary of the 250 responses received.
• 89 percent of Florida aviation 
companies have suffered "significant" to "devastating" 
impact.
• 80 percent of Florida aviation 
companies will lay off some employees.
• Jobs lost in the first 30 days 
could reach as high as 30,908.
• Approximately 727 companies (49 
percent of Florida’s aviation industry) may reduce employee pay 
as much as 26 percent.
• Lost revenue anticipated to be 
as high as 52 percent in the 30 days since September 11, equal to 
nearly $735 million in one month. 
• 23 percent of Florida aviation 
businesses (340 companies) may close or seek bankruptcy.
*Survey conducted by Enterprise Florida. 
Complete results available at www.fata.net.
For Elliott Aviation in Moline, IL, the 
effect has been mixed, says Al Nitchman, vice president. "We have 
seen areas where it has had a positive effect — charter, aircraft 
management opportunities. But there’s definitely been a slowdown. 
"A lot of that is fuel driven. There 
definitely has been a slowdown in line services, airline opportunities, 
the airline fueling we do. And our shops have slowed down," says 
Nitchman.
Like other FBO chains, Signature Flight 
Support had some bases heavily affected by "no-fly zone" restrictions, 
while others just outside those areas benefitted from increased traffic. 
"We found ourselves with quite a few 
locations that were closed entirely to Part 91 or entirely to everything 
for the better part of a month. It has had a big impact," says Steve 
Lee, vice president for marketing and business development.
"Having said that, we also saw an increase 
in activity in places like Morristown (NJ), White Plains (NY), that were 
picking up slack in the New York area. We saw an increase in activity 
in Baltimore when Dulles and DCA were closed. And now that Dulles is back 
open we’ve seen quite a bit of activity there picking up slack for 
DCA," says Lee.
Duncan Aviation in Lincoln, NE, which focuses 
primarily on aircraft maintenance, has seen little effect thus far, says 
Lori Johnson, marketing communications coordinator. "We had a few 
days where we had trouble getting parts... But really, September did not 
turn out to be a bad month."
Johnson notes that fuel sales and line services 
were down, while charter was operating at nearly normal levels.
Receiving Instructions
The grounding of U.S. aviation on September 11 was a foreign idea to all involved. Of note is how aviation businesses knew what to do.
"We heard it on the news first," 
says Leonard Concepcion, owner of SkyLink Charter LLC of Hawthorne, 
CA. "So I just called the control tower at the airport and they 
told me that everything was being shut down.
"Nobody contacted us from the airport 
at all; that was really generated on my side. An operator, especially 
a heavy operator, on an airport should be notified. What if we didn’t 
turn on the news?"
For Al Nitchman of Elliott Aviation 
in Moline, IL, information came from the flight department and industry 
association websites. "The information that we got from NATA 
and NBAA has really helped us, in checking our checklist, making sure 
that we had covered all the bases… And I think it was very helpful 
to be actually giving that information to the people who have a need 
to know the information." 
At the time of these conversations, most 
businesses had not yet examined their September books. John Enticknap 
of Mercury Air Centers, however, estimates that September revenues across 
Mercury’s bases would be off "in the neighborhood of $2 million."
For Mercury, jet fuel and avgas dropped 
to about 50 percent of normal, but have been steadily climbing in the 
last few weeks. Airline servicing is also far below normal, but Enticknap 
says that a few locations are almost back to 100 percent.
AN OPPORTUNITY FOR CHARTER
Charter companies are reporting near-normal 
activity levels, and in some cases, growth. 
"The economic impact over the last 
month has been positive for us," says Charles McLeran, executive 
vice president and CEO of TAG Aviation. "Our charter revenues and 
overall interest in our aircraft management services have been impacted 
positively. I guess somebody has to benefit from even tragedies like this." 
Fort Lauderdale-based Air Partner USA, a 
charter brokerage firm, also views the changing market as an opportunity 
for charter and corporate aviation. "We have seen an increase in 
other inquiries; we’ve seen an increase in first-time inquiries. 
I think as we move forward and we get through the next few weeks, and 
we see more business activity ... I’m hoping that there will be more 
and more of these first-time interests in using a charter jet," says 
Mike Guina, president.
RETAINING ASSETS
Assisting with the Business of Airports
A number of airports, faced with 
economic challenges of their own due to lost revenues brought on 
by reduced passenger counts, are nonetheless taking initiatives 
to help tenant operations weather the financial storm. Here’s 
what two major airports and a private strip are doing.  
LOS ANGELES
The Los Angeles World Airports (LAWA), 
which oversees LAX, Ontario, Van Nuys, and Palmdale airports, has 
created an Economic Impact Assessment Task Force to work with air 
carriers and other tenant businesses, it was reported.
The task force is working with the 
L.A. Board of Airport Commis-sioners and the mayor’s office 
to implement measures that will lessen negative impacts on airport 
employees following the terrorist attacks.
It is estimated that the LAWA system 
is suffering daily losses of some $1.4 million due to lost revenues 
and increased security costs.  
DENVER INT’l
Meanwhile, at Denver Interna-tional 
Airport, the airport is offering terminal merchants rent cuts and 
loans to assist businesses. Mayor Wellington Webb announced in October 
that concession operators would be eligible for $4 million in low-interest 
(2 percent) loans and have the option of terminating lease agreements 
without penalty, according to the Denver Post. 
DIA also announced that it will not 
allow additional concession start-ups until traffic rebounds.  
HAMPTON ROADS (VA)
In Chesapeake, VA, the privately owned, 
public-use reliever, Hamp-ton Roads Executive Airport — the 
second largest non-towered airport in the state — formed a 
Disaster Relief Loan Fund that is being made available to corporate 
aviation tenants based at the facility.
The airport’s owners are offering 
companies low interest (4 percent) loans with 90-day deferred payments, 
with the goal of helping tenants get back into daily operations, 
according to the airport.
Explains Steven Fox, one of the airport’s 
principals, "We have received interest, and distributed loan 
proceeds to our first recipient, a large fixed-wing flight school. 
Subsequently, they made good use of the funds by bringing all outstanding 
debts current."  
Like Concepcion, many are looking to alternative 
cost-saving and revenue-generating measures to avoid employee layoffs.
"On the FBO side, we didn’t lay 
off anybody; we did cut some hours," says Dean Harton, president 
and CEO of Piedmont Hawthorne Aviation. "We cut back the numbers 
of people on shifts... We sent a number of our line people from Dulles 
over to Leesburg because Leesburg was getting a lot of traffic as a reliever."
Clive Lowe, senior vice president of aviation, says AMPORTS took similar steps. "We did have to cut hours. We did get people to use up vacation time, cut overtime and part-time hours. We did everything we possibly could do to avoid taking more permanent, drastic measures."
SKYROCKETING INSURANCE COSTS
Shortly after the September 11 attacks, 
aviation insurance companies cancelled war risk coverage to all aviation 
businesses. The federal government’s bailout bill included provisions 
for war risk coverage for airlines, but not for most aviation-related 
businesses. Coverage is now being offered to some of these businesses, 
but at much higher premiums.
"It’s going to have a major effect 
on all the larger companies that really don’t want to operate without 
full insurance coverage. It’s an expense that nobody ever had before," 
says Harton.
While coverage is now available, it is not 
available to everyone, and is not economically feasible for many.
"Our CFO has been heavily involved 
with our insurance agent and insurance carriers on that issue," says 
Nitchman. "It’s going to be too expensive for us to go on and 
carry that war risk coverage. We’re going to, through our security 
plan, try to ensure that that doesn’t impact us."
For Signature, Lee explains that getting 
coverage has not been as big a problem as getting sufficient coverage. 
"We have coverage. We were notified on the 17th, cancelled on the 
24th. And we had coverage by Thursday, the 27th. We’d like some additional 
coverage, it’s just not available in the marketplace."
WHAT LIES AHEAD
Though the next few months will likely be 
rocky along with the economy, most are expecting good things for aviation 
in the long run — particularly business aviation.
"I think that the outlook into the 
future looks good, but it will not be a fast recovery," says Holt. 
"It will take time for people to recognize the advantage of the 5,000 
GA airports throughout North America. It will take time for them to recognize 
the tremendous capability of our general aviation aircraft, safety, and 
utility."
"I hope that the on-demand charter 
business will improve, and I believe that there are going to be more larger 
businesses going to private charters and re-establishing their own flight 
departments," says Concepcion.
Johnson echoes those sentiments, saying, 
"The economy is still unpredictable. But I think in the long run, 
corporate aviation can really only see an increase in business interest."
There are still many uncertainties, however. 
Lee says, "I don’t think any of us understand what the true 
impact of the additional security is going to be. I think that the verdict 
is still out on what impact that’s going to have."
NATA Economic Impact Membership Survey
Clif Stroud, director of communications at the National Air Transportation Association (NATA), says that over 600 member companies responded to a recent economic survey, reporting nearly $500 million in lost revenue. Here are a few of their comments.
• Southwestern FBO & flight school: 
Aircraft traffic has dropped; "If things do not improve drastically 
they may have to close business."
• Northeastern flight school: Estimate 
$20,000 lost revenue; "Business is in jeopardy; very high risk 
for failure."
• Southeastern aircraft management 
company: $50,000 lost revenue; "Believe things will improve."
• Midwestern avionics sales & service 
company: Revenues down by 50 percent; "Bankruptcy."
• Northwestern fuel sales & aircraft 
rental company: Business not open — 100 percent loss of revenue; 
"Will have to close business." 
• Southwestern FBO: Lost revenue 
in fuel sales only; "Do not think they will be seriously affected 
in the long run."
• Northeastern maintenance company: 
No economic impact; "Do not forsee any economic impact."
• Southeastern FBO: Estimate $250,000 
in lost revenue; "Short term will be negative — 10-20 percent; 
long term should be positive."
• Midwestern air charter company: 
Business as usual; "Worried about what the long term effects 
will be."
• Mid-Atlantic air charter company: 
Full week of no income; 29 percent of employees laid off; "Drastic 
cuts — possibly bankruptcy."