Noregon Releases JPRO Update

March 21, 2024
Integration with Noregon's TaaS service has been tightened to make it easier for customers to quickly get support. Also, Fault Guidance can be accessed directly from the fault grid.

Noregon has announced the release of a major update for JPRO. JPRO is Noregon’s diagnostic and troubleshooting application for commercial vehicles and off-highway equipment.

“We take pride in keeping our products as user-friendly as possible for our customers and this release is no exception,” said Jason Hedman, Noregon product manager. “We’ve tightened integration with our TaaS service to make it easier for those customers to quickly get world-class support while making it more intuitive to access Fault Guidance by adding access directly from the fault grid on JPRO’s main screen.”

TaaS is short for Technician as a Service, which is an optional add-on to JPRO that gives customers remote support from master technicians. Fault Guidance is an embedded troubleshooting feature that features troubleshooting steps, wiring diagrams, and more.

Additionally, users will benefit from a substantial list of new bi-directional tests, both for on and off-highway assets. These bi-directional commands include cylinder cutouts, forced DPF regens, aftertreatment injector tests, and much more. Off-highway additions include major manufacturers such as Kubota and Komatsu, while more on-highway tests were added for PACCAR, Detroit Diesel, and others.

“Many of our customers either own or service a mixed fleet of on and off-highway vehicles and equipment,” explained Hedman. “We’re focused on ensuring these customers can use JPRO to service their entire fleet without the need for additional tools or subscriptions.”

Active JPRO subscribers can upgrade at no additional cost by following prompts in the software or visiting the Noregon Website.