Asiana Airlines Hit with Complaints of Delays and Flights Without Meals

July 5, 2018
Complaints from passengers came after Asiana decided to forgo extending the contract with supplier LSG Sky Chefs, and instead created a Korean arm of China's HNA Group's in-flight catering service, called Gate Gourmet Korea.

SEOUL (KOREA HERALD/ASIA NEWS NETWORK) - Passengers travelling on South Korea's Asiana Airlines on Sunday (July 1) and Monday (July 2) had to endure unexplained departure delays stretching up to five hours, subsequently followed by a journey without in-flight meals.

On Sunday, 36 Asiana flights took off without meals and 51 flights were delayed out of the 80 planes scheduled for the day. The next day, 18 flew without meals and 20 were delayed out of 75 flights, according to the tally by Asiana Airlines.

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