Freedom to Fly: How Airports, Airlines and Ground Support Can Transform Travel for Passengers with Reduced Mobility
In this podcast, accessibility advocate Brett Heising joins AviationPros Editor Jenny Lescohier to discuss the real-world obstacles passengers with reduced mobility (PRMs) encounter.
What does air travel look like when your wheelchair is your “freedom machine”? Accessibility advocate Brett Heising, founder of BH Accessibility Consulting, joins us to discuss the real-world obstacles passengers with reduced mobility (PRMs) encounter - from risky aisle-chair transfers to damaged mobility devices - and how the industry is finally beginning to listen.
A wheelchair user himself, Heising shares firsthand insight into the challenges PRMs face when traveling. He highlights the growing financial influence of disabled travelers, the urgent need for better mobility-device handling and training, and how airports, airlines, and ground support teams can reduce anxiety at every touchpoint.
Heising says training, dignity, and universal design must lead the way as millions more passengers age into mobility constraints. His message: everyone deserves the confidence to travel without being defined by their disability.
