Menzies Aviation has launched a proof-of-concept trial of AI-powered cargo measurement and build-up technology at London Heathrow Airport (LHR) in partnership with computer vision specialist CIND.

The trial will evaluate how automated cargo measurement, real-time visibility and build-up checks can improve data quality, operational efficiency and decision-making throughout the cargo handling process, from freight arrival through aircraft loading.

During the first phase, Menzies is deploying CIND’s Dimensioner In-Motion system, which automatically measures cargo as it moves through the warehouse. The technology captures information including pallet dimensions, weight, stackability and shipment references without requiring freight to be stopped or manually handled for measurement.

Menzies said collecting consistent cargo data earlier in the handling process could reduce manual data entry and errors while improving downstream planning.

The company is also testing CIND’s ContourCheck technology during Unit Load Device build-up. The system creates a real-time visual model as cargo is loaded onto a ULD and checks the load against the approved aircraft contour.

The technology can identify potential contour or overhang issues during the build-up process, allowing cargo teams to make adjustments before loading. Menzies said the system could support safer loading, improved use of ULD capacity and fewer last-minute changes.

Together, the technologies are being evaluated for their ability to improve warehouse flows, load accuracy, ULD utilization and the availability of cargo data.

The Heathrow trial will also help Menzies determine whether the technology could be deployed more broadly across its global cargo network.

“Innovation is fundamental to how we are shaping the future of our cargo operations,” said Rory Fidler, senior vice president cargo technology at Menzies Aviation. “This proof-of-concept deployment with CIND gives us the opportunity to test how reliable, real-time data can transform the way we plan, load and manage cargo.”

Fidler said results from the pilot will help Menzies assess wider applications for the technology across its network.

Marcus Schelin, CEO of CIND, said the deployment provides an opportunity to demonstrate the technology in Menzies’ cargo operations while supporting more efficient and data-driven handling.