PenAir Initiates Agreement with American Airlines

PenAir has signed an interline ticketing agreement with American Airlines. Effective Oct. 26, PenAir and American Airlines will have the ability to ticket on each other as well as provide boarding passes and the transferring of bags downline to passengers’ destinations. Prior to this neither airline could print boarding passes for connecting flights between the two airlines. They were also not able to transfer bags to one another, causing the customer to have to pick up their own bags at their connecting hub and recheck it with the connecting carrier.

“Having this interline agreement with American is important for our customers,” says VP of Marketing and Sales Melissa Roberts. “It will allow our customers to check their baggage through to their final destination when connecting with American flights out of any of our hubs. In the past we have had to instruct our customers to pick up their bags at their connecting hub and recheck them in. This will certainly improve our customer experience, providing less stress and more convenience.”

PenAir provides daily scheduled service out of their hubs in Anchorage, Portland, Ore., Denver and Boston. “We are committed to the communities we serve, and will do everything we can to provide the consumer with multiple choices when making their travel plans”, says Roberts. “We know ultimately how important the customer experience is and we strive to give the best service possible”