After many successful years using Vector Airport Systems’ PlanePass service to bill and collect millions of dollars in landing fee and customs fee revenue at Dallas Love Field (DAL), the Dallas City Council in 2021 approved a new 5-year contract for Vector.
DAL originally contracted with Vector to replace the airport’s manual customs fee collection process, hoping to improve fee collection efficiency in support of the Airport’s GA Customs clearance center. The outsourcing decision proved so successful that, in 2019, the airport decided to expand the program to have Vector manage the new DAL GA landing fee. Vector's highly-accurate aircraft operations reports have also enabled the airport to audit commercial airline self-reported data and cut costs by discontinuing other paid flight tracking data services.
At Love Field, Vector fuses multiple flight tracking data sources with data from Vector’s proprietary aircraft ID camera pods, which capture tail numbers of aircraft operating at DAL 24 hours a day. Leveraging these multiple technologies ensures that all aircraft operations are captured, maximizing billed revenues for the airport. Vector’s PlanePass system ensures that the correct aircraft operator is charged the correct fee, which yields faster payments and a better experience for aircraft operators and their flight departments.
“Outsourcing Love Field’s aircraft fee billing process to Vector allows the airport staff to focus more on our core mission of keeping the airport safe and operating smoothly. Vector’s PlanePass service more than pays for itself in increased revenue and cost savings at the airport," said Mark Duebner, director of Aviation, City of Dallas.
“Dallas Love Field is a perfect example of how Vector’s PlanePass service can maximize aircraft fee revenue. Ensuring that all aircraft activities are captured and billed correctly can overwhelm any manual process regardless of airport size. Vector’s purpose-built software, aviation focus, and expertise make PlanePass the clear choice for getting landing fee collections done right," Pete Coleton, president, Vector Airport Systems.
