View announced its smart windows will be installed in the new 350,000-square-foot expansion of Terminal 5 at Chicago’s O’Hare International Airport (ORD). The expansion is part of O’Hare 21, an $8.5 billion project to modernize the airport with the goal of providing an efficient and comfortable passenger experience, with Terminal 5 serving as the new home for Delta Air Lines in Chicago.
View Smart Windows use artificial intelligence to optimize the amount of natural light in the terminal while minimizing heat and glare, to provide a more comfortable and healthier environment for passengers. In addition, smart windows reduce energy consumption by reducing cooling requirements.
Designed by the architecture firms Muller2 and HOK, the terminal mimics the sleek form of an airplane wing and will include floor-to-ceiling windows that increase natural light and offer expansive views of the runway. The expansion will increase the terminal’s gate capacity by 25 percent, adding 10 new gates, new concessions, and a brand-new Delta Sky Club premium lounge facility featuring View Smart Windows.
“As more people return to the skies, transforming airports from curb to gate to be comfortable, healthy, and efficient will be key to instilling confidence in travelers,” said Jamie L. Rhee, the commissioner of the Chicago Department of Aviation. “Incorporating View’s state-of-the-art, smart windows in Terminal 5 will help us provide an exceptional passenger experience while also making the airport more efficient and reducing our energy usage.”
In a recent study on the impact of natural light and the airport experience, passengers rated a concourse with View Smart Windows as 33 percent more modern, efficient, bright, and comfortable than one with traditional windows. Passengers were also 68 percent more likely to report being “very satisfied” with their overall experience in gates with View Smart Windows. Finally, seats in gates with View Smart Windows were 15 degrees cooler than in gates with traditional windows, leading to a more comfortable passenger environment.
“Airports are adopting View Smart Windows at an accelerating pace as they seek to elevate and upgrade the passenger experience,” said Rao Mulpuri, chairman and CEO of View, Inc. “Modern airport designs often feature multi-story glass facades; however, traditional glass can cause significant passenger discomfort through increased glare and heat. View Smart Windows solve this problem, enhancing people’s comfort and experience, while also reducing the airport’s carbon footprint.”
View Smart Windows have been installed at several airports, including Boston Logan International Airport (BOS), Dallas Fort-Worth International Airport (DFW), San Francisco International Airport (SFO), New York LaGuardia Airport (LGA), Memphis International Airport (MEM), Charlotte Douglas International Airport (CLT), Phoenix Sky-Harbor International Airport (PHX), and Seattle-Tacoma International Airport (SEA).
