PASSUR Aerospace, Inc., a global leader in digital operational excellence, announced it has contracted with Greater Toronto Airports Authority ("GTAA") for a new, innovative, and collaborative solution, PASSUR Regional Diversion Manager (RDM).
Extended delays, cancellations, and slow recoveries during large-scale disruptions are often caused by too many diversions overwhelming too few airports. RDM allows operational decision makers to use available diversion capacity better — helping to prevent any single airport from becoming over-saturated and leading to faster return to normal operations.
RDM helps its users to:
- Reduce delay minutes, crew timeouts, and cancellations at diversion airports
- Execute faster recovery back to the scheduled destination
- Increase on-time departures due to better same-day gate management and next-day recovery
- Improve staff and labor efficiencies through more accurate arrival demand prediction
- Reduce the risk of regulatory fines for extended tarmac delays
Through advanced data processing and traffic management automation, RDM identifies aircraft holding, diversions in progress, and actual diverted flights from all operators; and continuously updates all stakeholders with the remaining available diversion service capacity at each airport.
RDM makes it easy for airports to update their diversion servicing capabilities, and for all stakeholders to collaborate in real time. Sponsored by GTAA, RDM links more than 15 airports in the Toronto region (in Canada and the US), creating a real-time common operating platform that supports the evolution of the Airport Collaborative Decision Making (A-CDM) model adapted to the challenges of regional delays, congestion, and disrupted operations.
RDM (now launched in the Greater Toronto and Dallas-Fort Worth regions) is part of the PASSUR Integrated Traffic Management (PITM) platform. PITM is a suite of digital decision support software that helps airlines, airports, and Air Navigation Service Provider (ANSPs) improve punctuality/on-time performance, schedule completion, and hub efficiency while minimizing the impact of delays and disruptions.
"We view RDM as a natural extension of our planned deployment of A-CDM at Toronto Pearson International Airport," said Wil MacMillan, Director, A-CDM Implementation, GTAA. "Our strategy for being a regional, national, and global Mega-Hub demands that we ensure predictability for our airlines and passengers, even during the most disrupted operations. RDM is a key element enabling us to deliver on that commitment."
Jim Barry, PASSUR's President and CEO adds: "GTAA is continuously focused on service innovations for their travelers, and PASSUR RDM is just that – an entirely new approach to disruption management and recovery for the airport, neighboring airports, and for the airlines and travelers they service."
