Qatar Airways Completes Terminal Move at LAX

On May 1, Qatar Airways completed its relocation from Terminal 2 to the Tom Bradley International Terminal (TBIT), while Thomas Cook Airlines resumes seasonal service today to Great Britain, becoming the fourth and fifth carriers to move as part of a major relocation taking place at Los Angeles International Airport (LAX) through May 17.

Airport and airline staff are relocating 21 airlines as part of Delta Air Lines’ move from Terminals 5 and 6 to Terminals 2 and 3, with 15 of those airlines moving between May 12 and 17. The LAX terminal moves will take place May 12, 14 and 16, immediately following the last flight operations each day, and continue into the early-morning hours of the following day.

“Qatar and Thomas Cook are the final airlines to move to make way for the major relocation in mid-May,” said Los Angeles Board of Airport Commissioners President Sean Burton. “We continue to gear up for that significant undertaking, and ask our airport guests to do what they can to be prepared.”

“Passengers will want to arrive early the week of May 12-17, and stay informed as these moves are taking place,” said Los Angeles World Airports (LAWA) Chief Executive Officer Deborah Flint. “We’re stressing to passengers, know before you go - check-in online, download or print boarding passes before arriving at LAX, as they usually contain helpful flight, gate and/or terminal information.”

A webpage with move information and a map showing the location of each airline at the conclusion of the terminal realignment can be found at www.LAXisHappening.com/LAXontheMOVE.

During the move, Delta flights will operate from as many as four terminals (2, 3, 5 and 6) on certain days. The airline will be in constant communication with its customers, providing real-time information on departure and arrival terminals and gates through the Fly Delta app, text messages, emails and additional channels. Following the move, Delta will operate 23 gates at LAX alongside many of its airline partners. Delta is planning improvements valued at up to $1.9 billion over the next seven years that would modernize and connect Terminals 2 and 3 to the Tom Bradley International Terminal (TBIT).

LAWA is working closely with Delta and the relocating airlines to keep the traveling public informed. A 4-week campaign, beginning today, is designed to inform passengers before, during, and after the move using radio and digital advertising, and ads specifically targeted to frequent and business travelers. Move information can also be found on social media, a LAX on the MOVE website, changeable message signs and other signage in the Central Terminal Area (CTA), in terminals and on airport shuttle buses.

During the relocation and in the weeks following, passengers should check flight and gate status on flight information display boards in each terminal to ensure they are in the correct location.

Delta plans to deploy hundreds of people, who will be wearing bright green vests, to help guide passengers the week of the move, and LAX Guest Experience Members (GEMS), dressed in blue, and Volunteer Information Professionals (VIPs), in red, will also be available to provide guidance to passengers needing assistance.