London Luton Airport 'UK's Worst Airport' for Third Year

Aug. 24, 2018
An airport spokesman said the survey represented a fraction of passengers and that 70% of people it polled were "happy with their experience."

Luton Airport has been named the worst in the UK for the third year in a row in a passenger satisfaction survey.

London Luton was rated one star for its baggage drop queues, shops, seating, toilets and staff in the Which? study.

An airport spokesman said the survey represented a fraction of passengers and that 70% of people it polled were "happy with their experience."

Read more: https://www.bbc.com/news/uk-england-45286347