In order to meet the demands of the FAA and customers and maintain a library of records for parts and equipment purchased and handle warranty claims, a proprietary software was developed. On the shop floor, the mechanics needed an easier process to perform the repairs to the aircraft as well as to record the work. Today, EBIS is used by a wide array of users from multiple location jet centers to engine shops to small single location operations from the United States to Europe. It is used to manage the ground support operations of Southwest Airlines, Delta Airlines, JetBlue, and Virgin Australia. It is used also by third party maintenance providers to help provide first class service to GSE customers. www.ebiscloud.com