Istanbul Sabiha Gokcen International Airport Ready to Launch First Airport Reward Program

April 25, 2022
Sabiha Gokcen Airport partners with Arrture to launch ISG PORTPAL, the first global airport rewards program in Turkey.

Istanbul Sabiha Gokcen International Airport and Arrture reaffirmed their partnership and readiness to launch ISG PORTPAL, Turkey airport’s first global rewards program designed for all travelers. ISG PORTPAL by Istanbul Sabiha Gokcen International Airport is a rewards program that provides unique and personalized offers at the airport as well as globally in an easy-to-use app.

A partners’ event which was held at ISG Airport Hotel on April 1 by Sabiha Gokcen Airport and Arrture was to share the final development stage of the ISG PORTPAL app. Arrture, a global airport loyalty solution, will be providing a total turnkey solution to Sabiha Gokcen Airport and will be managing the ISG PORTPAL rewards program.

The first phase of the program will enable ISG PORTPAL users to earn and spend at Sabiha Gokcen Airport. Users of the app will be able to enjoy exclusive offers and benefits including food and beverage points, duty-free shops, lounges, fast-track points, airport hotel and airport parking lot, all on a single platform.

The next phase of the program will expand beyond Sabiha Gokcen Airport and will be covering a wide range of rewards globally.

Speaking at the event, Song Hoi See, Founder of Arrture and CEO of Plaza Premium Group said, “Arrture is excited to partner with Istanbul Sabiha Gokcen International Airport to create ISG PORTPAL in providing Turkey’s first global airport rewards program. We are now in the final stages of the program development, and we are assured that travelers will be presented with the best end-to-end experience at every travel touchpoint. We look forward to the launch of ISG PORTPAL in May 2022. We would also like to take this opportunity to thank our program partners and stakeholders who have contributed to this program and made it a success.”

Arrture is a global airport loyalty solution that brings unrivalled accessibility to all-inclusive airport services and air travel benefits to its partners. In 2020, Arrture provided the Plaza Premium Group with a rewards solution for its global membership program, Smart Traveller.

The Plaza Premium Group (PPG) has been a strategic partner of Istanbul Sabiha Gokcen International Airport since 2021. PPG provides passenger services operations including fast track and meets & assist services, as well as airport hospitality services to the airport.

Berk Albayrak, CEO of Sabiha Gökçen International Airport said, “ISG is an emerging city airport, and we wanted our passengers to pre-plan their journey and provide them access to all our facilities from their mobile phones. We have been working very hard to refine and improve our website and our airport mobile application, and with our partners, launched, integrated e-commerce services for Fast Track, F&B, Duty-Free, and ‘PCR testing’. While trying to strengthen the future of ISG and following new practices with a transformative and visionary approach to providing our passengers with a flawless travel experience, this cooperation with our partner Arrture, I strongly believe that this program will provide a successful, enjoyable, and profitable cooperation with our business partners, and a unique experience for our passengers as well.”