Maintenance Customers Achieve Even Faster ROI with Expanded Consulting Services for Bigfoot CMMS

June 26, 2012
Smartware Group has expanded its team of Consulting Services professionals and added a menu of services based on the scope of client projects.

Center Harbor, NH (PRWEB) June 26, 2012 - Bigfoot Web customers seeking added value for their Computerized Maintenance Management Software (CMMS) projects now have a choice of capabilities from Smartware Group’s expanded Consulting Services including research and planning, exploitation of advanced features, custom development, data importing, maintenance reorganization and more.

“Beyond initial product training to enter asset data, generate work orders and schedule preventive maintenance tasks, Bigfoot Web customers utilizing our Consulting Services can gain greater in-depth knowledge and decision support of the assets under their responsibility, which is critical to any successful operation,” said Paul Lachance, chief technology officer at Smartware Group, producer of Bigfoot CMMS. “We partner with our customers and in particular, involve the maintenance teams to design, implement and produce intended outcomes meant to drive down costs and make life easier for everyone.”

Smartware Group has expanded its team of Consulting Services professionals and added a menu of services based on the scope of client projects. Consultants meet with maintenance clients to gather information about asset management goals, including uptime improvement, cost control, regulatory compliance, etc. Consultants can then help clients create achievable plans and customize Bigfoot features accordingly.

One Bigfoot customer – a third party maintenance contractor for a Southwest convention center – was struggling to analyze assigned work orders by shift without their team members being lumped in with workers from other departments. Bigfoot Web Consulting Services advised the team to set up multiple shifts, then utilizing Bigfoot’s People Picker, customized reports to show work order status by shift, assigned technician, repair time, costs and other variables. Based on its success, the project is currently being rolled out to nearly 90 convention sites run by the maintenance contractor.

In another instance, a manufacturer brought in Bigfoot Web Consulting Services to link together all assets in a production line and set up customized reports that break out the cost for each component, based on the number of work orders issued, time and materials, downtime hours, etc.

The Smartware Group team has also worked on other consulting projects, such as the revamping of parts inventory for an aerospace company. Consulting Services narrowed down the company's database in Bigfoot from 1,000 to 50 categories, making it much cleaner and easier to manage replacement parts.

To learn more about Consulting Services for Bigfoot CMMS, visit today.

About Smartware Group, Inc.

Smartware Group, Inc., headquartered in Center Harbor, N.H., produces Bigfoot CMMS (computerized maintenance management software) for a variety of industries, from manufacturing to hospitality and tourism.

Since 2002, Bigfoot has helped more than 8,000 users worldwide improve facility and equipment maintenance operations with advanced capabilities that include preventive maintenance (PMs) and predictive maintenance, work order scheduling, maintenance requests, asset life cycle management, parts replacement inventory, and built-in reporting. Bigfoot CMMS’s native functionality paired with its intuitive design allows maintenance professionals to implement the solution and get results quickly, often in a matter of weeks.

Bigfoot is quick to implement, quick to learn, and quick to deliver results. Visit for a free trial of Bigfoot CMMS today.