How Airports Are Using Spatial Intelligence to Improve Flow and Revenue
Discover how airports like DFW and Heathrow are turning passenger frustration into revenue with real-time navigation, smart signage, and spatial intelligence.
Andrew Dallmann, Acuity’s Spatial Intelligence Group
How airports like DFW and Heathrow are using spatial intelligence to reduce stress, confusion, and congestion for travelers
Why inefficient passenger flow is costing airports hundreds of millions in lost retail revenue—and how digital wayfinding helps reclaim it
How personalized, location-aware alerts and mobile navigation improve both the traveler experience and terminal operations
What airport leaders should consider when measuring ROI on smart signage, real-time guidance, and mobile tools
Where spatial intelligence is headed next, including AI avatars, predictive analytics, and real-time staff deployment solutions
How can smart signage, indoor navigation, and location-based alerts turn traveler frustration into revenue growth?
In this episode, Andrew Dallmann from Acuity’s Spatial Intelligence group shares how airports like DFW and Heathrow are tackling the most persistent traveler complaints with tech that enhances passenger flow, supports overextended staff, and increases concession sales.
With 5.2 billion passengers expected to fly this year, it’s a timely conversation about turning operational strain into strategic opportunity.
Joe Petrie is the Editorial Director for the Endeavor Aviation Group.
Joe has spent the past 20 years writing about the most cutting-edge topics related to transportation and policy in a variety of sectors with an emphasis on transportation issues for the past 15 years.
