VINCI Airports Confirms its Growth in Business Aviation and Launch an Internal Label for Quality of Service
Just a few days before its application at EBACE (European Business Aviation Convention and Exhibition) in Geneva, VINCI Airports confirms its presence in business aviation relying on high quality of services.
In 2018, traffic results on this segment achieved strong results throughout the network’s 5 French airports handling business aviation. Lyon-Bron, Toulon Hyères, Chambéry Savoie Mont Blanc, Grenoble Alpes Isère and Clermont-Ferrand Auvergne airports handled more than 22,000 aircraft movements, an overall growth of 14% compared to 2017. Growth was particularly sharp at Lyon-Bron, with a 36% increase over the previous year.
Leveraging the strength of its five FBOs (Fixed Based Operators) network in South-East of France, VINCI Airports is preparing IS-BAH certification at Lyon-Bron airport and has launched in 2018 an internal quality label “VINCI Airports Executive Handling”. The aim of this label is to create a common identity based on 4 shared values: attention to detail, flexibility, discretion and safety. It illustrates VINCI Airports’ commitment to further develop its expertise in business aviation, in line with customers’ growing demand and requirements.
"This label guarantees our customers a uniformly high quality of services throughout our airports. We created this label in 2018 with the objective to harmonize our operational processes, level our quality of services upwards, and ultimately ensure our customers are equally satisfied no matter which airport of our network they use. Excellent results of the year reflect these efforts and our capacity to reinforce territories attractiveness", says Iryna Tissot, French Business Aviation Manager.
As a new challenge for 2019, VINCI Airports will launch its label in Lyon-Saint Exupéry airport which will be the first experience of such a deployment at an international airport.
VINCI Airports Executive Handling will be a strength for the company’s network and the guarantee for a smooth and high-quality service for every customer.

