HK Express, a Hong Kong-based low-cost carrier, launched Levarti’s MAX Vision Disruption Management software to improve passenger communication, support an enhanced passenger experience and reduce the time and cost of managing flight disruptions. With an emphasis on user-friendly design, Levarti’s self-service portal allows HK Express passengers to virtually self-manage any disruption event from their own devices, saving passengers valuable time whilst still providing them with great rebooking options. Levarti is part of TA Connections, a FLEETCOR Company.
MAX Vision’s software facilitates HK Express to manage all disruption needs from a single platform. Seamlessly integrated into HK Express’s PSS and flight operations systems, MAX Vision software provides end-to-end logistics management, supports smarter, faster decision making and improved service for passengers.
“In a period of constant operational change for the airline industry due COVID, it’s so important to have the right tools in place.” said Anthony Murray, Levarti CEO, "and our MAX Vision suite supports the HK Express goals of improved communication and enhanced service to passengers even during a flight disruption."
“At HK Express, we are dedicated to bring in innovations to deliver a quality, affordable and seamless experience to our customers. Our partnership with Levarti will bring additional values to our customers and us.” said Mandy Ng, CEO of HK Express. “Incorporating Levarti’s technology will elevate our customer experience while ensuring we continue to deliver smooth journeys with our value for money offers.”