On May 4, SP Plus Corporation (SP+) announced its selection by Hawaiian Airlines to manage the delivery of delayed baggage through its Bags Home Serv Delivery services.
SP+ now manages the delivery of delayed baggage for Hawaiian Airlines’ entire system, which includes 22 markets across the United States, under its Bags Home Serv Delivery service line. Under the Bags Home Serv Delivery model, SP+ has served the aviation industry — from regional airlines to major national carriers — for more than a decade.
“In rare cases, where luggage is delayed, Bags Home Serv Delivery is prepared to provide an impeccable level of service that our guests expect when they choose to fly Hawaiian Airlines,” said Jeff Helfrick, vice president of airport operations at Hawaiian Airlines.
SP+ utilizes its comprehensive suite of technology solutions to conduct real-time baggage delivery tracking for passengers, along with streamlined logistical processes under its Sphere Express technology brand, designed specifically for the aviation, cruise and hospitality industries.
“We are thrilled to bring our distinctive, user-friendly technologies combined with first-class assistance to Hawaiian Airlines travelers. Our priority is to make travel easier for passengers,” offered Danette Restanio, vice president for the Bags Home Serv Delivery service line.