International Travel Just Got a Little Easier for American Airlines Customers

Dec. 6, 2019

American Airlines launched a new app feature Wednesday that could make international flights a lot easier.

Passengers can now scan their passports directly in the airline’s mobile app.

That means customers who check in through the app can head straight to the gate for international flights, without having a customer service agent check their passport.

Before the app update, customers who had the app still had to have their passports rechecked at the airport, American Airlines said in a statement.

Charlotte Douglas International Airport, an American Airlines hub, saw 3.2 million international passengers in 2018, according to the airport. American Airlines is the dominant carrier at CLT.

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