United Airlines said that it will examine what went wrong on a flight over the weekend that left 250 passengers stranded in a cold Canadian airfield for half a day.
In a statement to The Wall Street Journal, a United spokesperson said that the company is planning to “look at every aspect of this diversion to understand what we could do better.” The response came just days after the passengers were forced to sit on the airfield for 12 hours before another airplane picked them up to return them to the Newark airport.
Read more: http://fortune.com/2019/01/22/united-airlines-stranded-passengers/
