Delta Air Lines to Ditch Zone Boarding in 2019
Delta Air Lines is shaking up its boarding process, ditching zone boarding for boarding by ticket type.
The Atlanta based carrier is renaming, and even color coding, its boarding groups, and increasing the number per flight from six to seven or eight depending on the aircraft. The goal: a smoother, more clear-cut boarding process.
Airlines are always testing and tinkering with boarding systems in a bid to lessen passenger frustration and gate crowding. United Airlines recently reduced the number of boarding lanes on its flights.
