Passenger Stuck With $1,171 Wi-Fi Bill On Singapore Airlines Flight
Nov. 20, 2014
A Canadian man who racked up a $1,171 Wi-Fi bill on a recent Singapore Airlines flight says it’s official: He has to pony up and pay the full amount.
Jeremy Gutsche, chief executive of Toronto-based innovation consultancy Trend Hunter, says he unwittingly accrued the charges on a flight last week from London to Singapore.
Gutsche says he signed up for a 30 megabyte Internet plan, which cost $28.99, and was aware that he would be responsible for data beyond that limit. But he was stunned when he learned upon landing that viewing some 155 pages — mostly checking email and uploading a PowerPoint document — had resulted in $1,142 of overage fees.
More details here.