myDuncan Celebrates Third Year, Offers New Features

Oct. 23, 2009
It includes paperless approvals, the ability to post questions prior to approval, histories, and custom viewing rights for aircraft prebuy evaluations.

LINCOLN, NEB. — myDuncan, Duncan Aviation's exclusive project management system, is marking its third year with a new look and improvements designed to make it easier to use.

This unique system is available to customers with projects in-work. It includes paperless approvals, the ability to post questions prior to approval, histories, and custom viewing rights for aircraft prebuy evaluations, to name a few. myDuncan was designed to make information more accessible to customers and streamline communication at all levels of the project.

"Communication is a critical part of any service event, and sets the stage for a project to be done right and on time," says Ryan Oestmann, Duncan Aviation Project Manager and member of the myDuncan planning team. "myDuncan streamlines communication with all of a project's key contacts from the aircraft owner/CFO and DOM to Duncan Aviation's Project Manager and Team Leaders. It facilitates the kind of communication that helps keep a job on schedule. When you consider the scope of information involved in working a major service event, myDuncan can make all the difference in the world."

The system is available on the web, allowing customers of Duncan Aviation to manage their projects anywhere they have internet access. Customers have used this to their advantage when they are unable to be on-site during a project.

myDuncan, available at www.myduncan.aero, launched in mid-September of 2006 with aircraft project management tools. Since then, myDuncan has continued to develop as customers, Project Managers and technicians found ways to make it better. It has come to include parts and component teardowns, item photos, status reports, project teamsheets, and homepage customization, among others. A video overview is available at my.duncanaviation.com/online/featuresBenefits.jsp.

More improvements are planned for the coming year.

Duncan Aviation is an aircraft service provider supporting the aviation needs of government and business operators and other service providers. Services include major and minor airframe inspections and maintenance, engine services, major retrofits for cabin and cockpit systems in addition to full paint and interior services and aircraft sales and acquisitions. Duncan Aviation also has aircraft components solutions experts available 24/7/365 at 800.228.1836 or 402.475.4125 (international) who can handle any aircraft system problem with immediate exchanges, rotables, loaners or avionics/instrument/accessory/propeller repairs and overhauls.

Complete service facilities are located in Lincoln, Neb., and Battle Creek, Mich. Additional locations include more than 20 satellite avionics facilities strategically located throughout the United States.

For more information about any of Duncan Aviation's services, contact us at 402.475.2611 or 800.228.4277. Or visit us on the web at www.DuncanAviation.aero.