WICHITA, Kan., April 7, 2010 – Cessna Aircraft Company, a Textron Inc. (NYSE: TXT) company, announced today it has added a sixth Citation Mobile Service Unit to its ServiceDirect system to augment support capability to the domestic Cessna Citation business jet fleet.
The new MSU will be based at McKinley Air Inc., at the Akron-Canton Airport (CAK). Customers may schedule the MSU through the New York Citation Service Center.
The Mobile Service Units are full-size service trucks equipped with tooling to perform a variety of Citation diagnostic and maintenance functions including AOG support. These units can also perform medium-sized planned maintenance events as well as engine removal.
ServiceDirect is Cessna's new offering designed to provide a range of customer service options for Citation operators outside of the company's service centers. This includes on-site maintenance operations and long-term logistics support including A&P placement or contract support.
In 2009, the in-service trucks made 541 service calls, traveling more than 70,000 miles and performing 310 unscheduled and 231 scheduled maintenance jobs. In the first two months this year, MSUs made 148 support visits. The other MSUs are based in North Carolina, Texas, Arizona, Southern California and South Florida.
