DENVER -- (BUSINESS WIRE) -- Frontier Airlines, a wholly owned subsidiary of Republic Airways Holdings, Inc. (NASDAQ: RJET), today reached a significant milestone in its integration with Midwest Airlines. The carrier is pleased to announce that it has successfully moved all technology onto one platform, allowing all flights to now operate on one reservation system and under the Frontier Airlines code. All tickets will now be purchased through one booking engine at FrontierAirlines.com and can be serviced by Frontier's reservations centers at 800-4321-FLY. When traveling, passengers can check in and print boarding passes at FrontierAirlines.com or on any airport kiosk.
"Today, Frontier and Midwest officially become one airline with this technology integration," said Ian Arthur, vice president of marketing and branding. "With one website, one booking engine and one kiosk interface we are back to offering our guests an easy and streamlined travel experience. We are excited to complete this major hurdle in our integration and continue building an airline that truly offers a better and different experience."
In the last seven months of integration, Frontier has made some significant improvements in aligning the airline and enhancing the guest experience, including:
Adding STRETCH seating, with five extra inches of legroom, to all Airbus and Embraer 190 aircraft, with all Embraer 170s to be completed by Thanksgiving
Introducing the complimentary chocolate chip cookie system-wide on all flights after 10 a.m.
Standardizing in-flight catering and offering fresh food on more flights
Introducing its Guest Commitment Policy online
Implementing pre-assigned seating for all fares system-wide
Increasing seats available for frequent flyer award redemptions, while also eliminating change fees on frequent flyer award tickets for changes made eight or more days prior to travel
Eliminating reservation fees for tickets booked through the airline's reservation centers
In the coming months you can expect to see more of the cosmetic integrations taking place with airport signage changes and aircraft livery updates with the addition of some new animal tails to the Frontier family.
The alignment of the Frontier EarlyReturns® and Midwest Miles programs is expected to be complete later this fall. Until then, Midwest Miles members should continue to log in to their account through the Midwest Airlines website to purchase flights or to service their account. Once a member is logged in they will be redirected to the Frontier Airlines website to book. Once the loyalty programs have been fully integrated, the Midwest Airlines website will be retired and all Midwest Miles members will receive further communication on accessing their membership through FrontierAirlines.com.
About Frontier Airlines
Frontier Airlines is a wholly owned subsidiary of Republic Airways Holdings, Inc., an airline holding company that owns Chautauqua Airlines, Lynx Aviation, Republic Airlines and Shuttle America. Currently in its 17th year of operations, Frontier employs more than 5,500 aviation professionals and operates more than 550 daily flights from its hubs at Denver International Airport and Milwaukee's General Mitchell International Airport. Frontier offers routes to more than 70 destinations in the United States, Mexico and Costa Rica.
On April 13, 2010, Republic Airways announced that its two branded carriers, Frontier and Midwest Airlines, would combine under the Frontier name. The integration of these two airlines is expected to take 12-18 months. Track our progress at FrontierMidwest.com.
Source: Frontier Airlines
