Thursday, July 7, 2011
Contact: Bill Mosley
Tel: (202) 366-4570
Airline On-Time Performance in May Improves from Previous Month but Down From Last Year
The nation's largest airlines posted an on-time arrival mark in May that was an improvement from April's showing but down from the performance recorded in May 2010, according to the Air Travel Consumer Report released today by the U.S. Department of Transportation (DOT).
Information filed with the Bureau of Transportation Statistics (BTS), a part of DOT's Research and Innovative Technology Administration, shows that the 16 carriers reporting on-time performance recorded an overall on-time arrival rate of 77.1 percent in May, down from the 79.9 percent on-time rate of May 2010 but up from April 2011's 75.5 percent rate.
The monthly report also includes data on lengthy tarmac delays, on-time performance, chronically delayed flights, flight cancellations, and the causes of flight delays filed with the Department by the reporting carriers. In addition, the report contains information on reports of mishandled baggage filed by consumers with the carriers, and consumer service, disability and discrimination complaints received by DOT's Aviation Consumer Protection Division. This report also includes reports of incidents involving pets traveling by air, as required to be filed by U.S. carriers.
The Air Travel Consumer Report can be found on DOT's World Wide Web site at http://airconsumer.dot.gov
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DOT 80-11
