In addition to discovery and invention, human error prevention can be the greatest contributor to improved productivity, safety and quality. Persons responsible for improving productivity, safety and quality should consider attending this seminar.
The principles and practices of human error prevention are universally applicable regardless of the type of industrial, commercial or governmental enterprise, and regardless of the type of function performed within the enterprise.
This seminar is truly unique and up to date with the latest developments in human error prevention. Ben Marguglio's new taxonomy of human error causal factors and his human error-related models demonstrate his leadership in this subject. Examples and case studies amply reinforce the human error prevention principles and practices.
This seminar covers:
· Classifications of human error;
· Quality and safety culture and the quality- and safety-conscious work environment;
· Leadership responsibilities;
· The total quality and safety function;
· The four levels of human error;
· The three levels of barriers to human error and to the hazards activated by human error;
· The four types of barriers at each barrier level;
· The relationship of barriers to the total quality and safety function;
· Methods by which to make barriers effective;
· Error-inducing conditions;
· Behaviors to counteract error-inducing conditions;
· Thought processes and behaviors leading to non-conservative decisions;
· Thought processes and behaviors leading to conservative decisions;
· Techniques to prevent recurrence of error - e.g., coaching;
· Metrics;
· Defense in depth; · Summary of the principles of human error prevention.
1.5 Continuing Education Units.
