Kevin Crowley

About the author: Kevin P. Crowley, senior analyst for ground safety programs, CQA/ASQ, JetBlue Airways Corp., started on the ramp in Buffalo, NY, in 1993. He's been with JetBlue for 12 years and began as an instructor at JetBlue University and taught aircraft servicing for the A320 and E190. He has additional experience in HAZMAT and dangerous goods; winter ops and deicing; and is a certified OHSA instructor.