Advancing Air Navigation
Advancing Air Navigation
Placing technology, safety at the heart of air traffic control
By Lindsay M. Hitch, Assistant Editor
August 2001
OTTAWA—Since its purchase the air navigation system from the Canadian government in November 1996, NAV CANADA has turned a lagging system into an industry leader. The Technical Systems Center, the source of NAV CANADA’s technological innovations, brings engineers and operators together in the development process.
Headquartered in a modern building in downtown 
Ottawa, NAV CANADA gets little notice from the average passerby. It is 
the people and purpose of the company inside that deserve attention.
"Safety is our only product; obviously, 
it’s the core of our business," explains John Morris, director 
of communications. "We’re a safety company. It’s what we 
deliver to the owners and operators of aircraft. It’s our number 
one priority."
Rethinking Boundaries
Creating a private company separate 
from government has been attributed as the main cause for the Canadian 
success. 
NAV CANADA was established as a non-share 
capital corporation, meaning that the company does not have shareholders 
and operates on a break-even basis. 
"The non-share capital structure 
is the best all around for running a business that is in essence 
a monopoly, because there aren’t profits that go to individuals," 
says John Crichton, president and CEO. "The money stays in 
a loop and in the business. It allows the customers who are paying 
all the bills to have a very significant presence on the board. 
And because of all those factors, and the fact that our governance 
is that we only charge what it costs to provide the service, it 
eliminates the need to have an economic regulator, which is the 
big point."
Another positive aspect to the separation 
from government is one of boundaries, as Morris explains. "We 
have an independent regulator. When the company was created, we 
were split off from Transport Canada, and Transport Canada retained 
the regulatory function. So rather than have the regulator and the 
operator together in one organization, which does carry with it 
an inherent conflict of interests, they are now separated in Canada. 
That makes for more effective hands-off, arms-length regulations." 
Since privatization in 1996, air traffic control operating irregularities in Canada have decreased, from 2.6 per 100,000 aircraft movements to 2.2 per 100,000 movements. NAV CANADA has reinstated annual refresher training for controllers, something that had been scaled back under government direction. And the company has created the ARGUS system, a confidential hotline for employees to report safety concerns.
SCIENTIFIC FORMULA
"The successful air navigation system 
combines very skilled people with leading-edge technology," says 
Crichton. "That’s sort of the secret to handle traffic demands 
and the problems in the future. And we have taken a different route than 
everybody else traditionally has done on technology. We do a lot of it 
ourselves."
Morris says, "If there’s any one 
thing that’s different from government days, it’s how fast we 
can respond to customer needs, how fast we can get new technology developed 
and deployed."
The NAV CANADA Technical Sys-tems Center 
(TSC) in Ottawa is a facility dedicated to testing, improving, and creating 
air traffic control components. 
"The TSC reflects three levels of activity 
that we do in engineering," says Sid Koslow, vice president of engineering.
The first level involves supporting the 
existing systems. The TSC has one of each type of equipment in use throughout 
NAV CANADA and staff assigned to support each of them.
The second level, says Koslow, is the testing 
of all equipment, whether it was purchased "off-the-shelf" and 
modified to fit NAV CANADA’s system or developed in-house. 
"We exercise it fairly extensively 
out there to make sure that we don’t add anything to a system in 
the field that is not fully integrated and as bug-free as we can make 
it in the test environment," says Koslow.
The third element is development, likely 
the most unique aspect of NAV CANADA and its Technical Systems Center. 
THE NEUROCENTER
The main development room at the TSC, reminiscent 
of a scene from a James Bond flick with its low ceiling and dim lighting, 
is full of computer screens, engineers, ATC operations staff, and contract 
support staff. Koslow says that NAV CANADA tries to have all the key players 
in one place working together, ensuring that what is created is mechanically 
sound, user-friendly, and appropriate to needs.
"What we’ve done is, rather than 
spend a lot of time looking way out into the future and trying to write 
it down, we try to put together small teams that usually consist of operational 
and engineering people from NAV CANADA, supplemented often by software 
designers and coders from industry. And we try to, rather than write things 
down, build something, build a small prototype. And then based on the 
prototype and the reaction of our people to it, including the reactions 
of people that are currently out in the regions doing ATC, we modify it."
The process has worked well for NAV CANADA 
thus far, and RSiT is one such success. RSiT, or Radar Situation Display, 
replaces radar-type displays with a desktop computer-type display with 
a mouse and adaptable capabilities. RSiT took only 16 months from the 
time it was first conceived to the time it was installed and fully operational 
in its first location.
Crichton says there have been a number of 
foreign visitors to NAV CANADA’s facilities in the past year interested 
in the company structure and its technological advancements. He expects 
that the company will begin reselling its technology to other air navigation 
systems in the near future.
"That will be a win for everybody, 
because we can sell it at a lower price and it’s already proven, 
so there’s no risk. The customers are mutual customers, so they get 
to lean on the investments that are already made and not have to pay again 
and again and again.... That’s something we’re looking forward 
to." 
Canadian Firsts
A sampling of innovative technologies developed at NAV CANADA’s Technical Systems Center... 
In service now:
• RSiT (Radar Situation Display)—provides 
enhanced display features on a desktop computer screen with real-time 
weather, zoom, display of only selected flights, and conflict detection 
and resolution.
• CRDA (Converging Runway Display Aid)—allows 
controllers to continue near-maximum use during IFR conditions of both 
converging runways. Based on software from Mitre Corporation, CRDA has 
increased runway capacity in Calgary up to 30 percent in IFR conditions.
• EXCDS (Extended Computer Display 
System)—allows for touchscreen display of flight strips and the instant 
transfer of strips from one controller to the next. The Toronto tower, 
using EXCDS, is completely paperless. 
In the next 18 months:
• CAATS (Canadian Auto-mated Air Traffic 
System)—will automate flight data system-wide and will integrate 
weather updates and nation-wide radar data.
• Pilot Information Kiosks—are 
designed to serve the general aviation community with weather and NOTAMS, 
and will allow pilots to file flight plans. NAV CANADA plans to install 
80-100 kiosks in 80 locations around the nation, and the information will 
be available on www.navcanada.ca as well.

