Technical Support Directory: Tools & Supplies

June 13, 2006
This section features companies from AMT's Annual Technical Support Directory that specialize in Tools & Supplies.

3M Aerospace
3M Center Bldg. 209-1C-31, St. Paul, MN 55144
(800) 364-3577 or (651) 737-6501
(651) 737-2275 (FAX)
www.3M.com/aerospace
For product support or warranty information on 3M’s line of products call (800) 364-3577 or (651) 737-6501 24 hours a day.

A.E. Petsche Co.
2112 W. Division Arlington, TX 76012
(817) 461-9473
(817) 277-2887 (FAX)
www.aepetsche.com
For technical support call (817) 461-9473 or email .

Business Aircraft Consumables
716 Tek Dr., Unit F, Crystal Lake, IL 60014
(888) 239-6625
(815) 356-5192 (FAX)
www.bac-online.com
For technical support contact Judy at (888) 239-6625 or email . Hours of service: 8 a.m. to 5 p.m. CST.

Cessna Citation Parts Distribution
7121 S.W. Blvd., Wichita, KS 67215
(800) 835-4000
(316) 517-7711 (FAX)
www.cessna.com
For technical support call (800) 835-4000 or email . Hours of service: 24/7. For product warranty information call (866) 771-6318 or email . Hours of service: 8 a.m. to 10:30 p.m.

Chicago Pneumatic
1800 Overview Dr., Rock Hill, SC 29370
(800) 367-2442
(800) 232-6611 (FAX)
www.cp.com
Chicago Pneumatic provides a full line of pneumatic tools. For product technical assistance or product warranty information call Jane Raniszewski at (800) 367-2442 or email . Hours of service: 8 a.m. to 5 p.m. EST Monday through Friday.

Contec Inc.
P.O. Box 530, Spartanburg, SC 29304
(864) 503-8333
(864) 503-8444 (FAX)
www.contecinc.com
Contec Inc. manufactures and distributes a variety of items that enhance surface preparation processes. For product technical assistance call (864) 503-8333 or e-mail .

Cooper Power Tools
670 Industrial Dr., Lexington, SC 29071
(803) 359-1200 or (800) 845-5629
(803) 358-7690 or (803) 996-2400 (FAX)
www.quackenbushtools.com
www.cooperpowertools.com
For technical support contact Mike Calabrese at (803) 951-7570 or email . Hours of service: 8 a.m. to 5 p.m. EST.

Dagger Tools
28317 Beck Rd., Unit E-10, Wixom, MI 48393
(248) 735-1123
(248) 735-2730 (FAX)
Dagger Tools are a unique and dynamic brand of shaping and fabrication tools for metals. For product support contact Craig Peterson at (248) 735-1123 or . Hours of service: 8 a.m. to 5:30 p.m. EST.

Dakota Air Parts Intl. Inc.
1801 23rd Ave. N., Ste. 119, Fargo, ND 58102
(701) 297-9999
(701) 297-9991 (FAX)
www.dakotaairparts.com
For support call (701) 297-9999 or email .

FRS-Omega Inc.
4647 Jackson Lane, Unit D, Phelan, CA 92371
(800) 781-8241 or (760) 868-5812
(800) 847-2605 or (760) 868-5813 (FAX)
www.frsomega.com
FRS-Omega manufactures industrial fiber-optic and rigid borescopes with several resolution levels and ancillary equipment. For technical service information contact Jeff Russell, Justin Izzo or Mike Blacketor at (760) 868-5813, (800) 781-8241 or email , , , or . For product warranty information call (800) 781-8241, (760) 868-5812 or email . On new products there is a two-year parts and labor warranty; for rebuilt equipment there is a six-month parts and labor warranty. Hours of service: 8 a.m. to 5 p.m. PST.

Goodson Tools & Supplies
156 Galewski Drive, Winona, MN 55987
(800) 533-8010 or (507) 452-1830
(888) 466-3909 or (507) 452-2907 (FAX)
www.goodson.com
For technical support contact Jim Tapp, Chris Jensen, and Mauris Masutier at (800) 533-8010 or email . Hours of service: 8 a.m. to 5 p.m. CST.

Isham Inc.
P.O. Box 193, Valley Center, KS 67147
(316) 755-0713
www.planetools.com
Isham is an aircraft tool supplier for sheet metal, woodworking, general aviation, and RV airplane tools. For technical support information call (316) 755-0640 or email . Warranty varies with manufacturer (Sioux, Snap-on, Klein). Hours of service: 8 a.m. to 5 p.m. CST.

Klein Tools Inc.
450 Bond St., Lincolnshire, IL 60069
(847) 821-5500
(847) 478-1011 (FAX)
www.kleintools.com
Klein Tools Inc. manufactures a variety of tools for the aircraft maintenance technician. For technical assistance call (847) 821-5500 or email .

The L.S. Starrett Company
121 Crescent St., Athol, MA 01331
(978) 249-3551
(978) 249-8495 (FAX)
www.starrett.com
For technical support contact Scott Robinson at (978) 249-3551 or email . Hours of service: 8 a.m. to 5 p.m. EST, voicemail messages can be left 24/7, dial 288 during voicemail greeting.

Link Tools International (USA)
2440 Lakeview Ave., Chicago, IL 60614
(773) 549-3000
(773) 549-3164 (FAX)
www.link-tools.com
For product support call (773) 404-2110 or email . There is a lifetime warranty to purchaser. For product warranty information call (773) 404-2110 or email . Hours of service: 8 a.m. to 5 p.m. CST.

Lista International Corp.
106 Lowland St., Holliston, MA 01746
(800) 722-3020
(508) 626-0353 (FAX)
www.listaintl.com
Lista offers a variety of tool storage solutions. For technical support call (800) 722-3020 or email . Warranty information is available at www.listaintl.com/files/warranty.aspx. Hours of service: 8:30 to 5 p.m. EST.

Luchner Tool Engineering Inc.
10051 Old Grove Rd., San Diego, CA 92131
(858) 578-8520
(858) 578-1957 (FAX)
www.luchner.com
For technical assistance contact Herman Luchner at (858) 578-8520 or email or .

Malcom Technologies Inc. (MTI)
25 Abbot St., Andover, MA 01810
(978) 474-0335
(978) 474-0335 (FAX)
www.malcom.com
For technical support contact Jonathan Bixby at (401) 683-3199, Ext. 101 or email . Product warranty is one year.

Michigan Pneumatic Tool Inc.
10650 Cloverdale, Detroit, MI 48204
(313) 933-5890
(313) 933-0440 (FAX)
www.michiganpneumatic.com
For product support call (313) 933-5890 or email .

Micro-Surface Finishing Products Inc.
1217 3 St., P.O. Box 70, Wilton, IA 52778
(563) 732-3240
(563) 732-3390 (FAX)
www.micro-surface.com
For technical support call (563) 732-3240 or email . Hours of service: 7 a.m. to 4 p.m. CST.

Pratt & Whitney Tool Support Services
411 Silver Lane, East Hartford, CT 06118
(860) 610-2675
(860) 610-2670 (FAX)
Pratt & Whitney Tool Support Services provides engine tooling for all Pratt & Whitney Canada engines and all Pratt & Whitney large commercial engines. For technical support contact John Lemire at (860) 610-2664 or email or . Hours of service: 8 a.m. to 5 p.m. EST, 24-hour help desk (800) 565-0140.

Rapco Inc.
445 Cardinal Lane, Hartland, WI 53029
(262) 367-2292
(262) 367-7158 (FAX)
www.rapcoinc.com
Rapco offers FAA PMA approved parts that include air pumps, brake discs, brake pads, de-ice components, and fuel pumps. For technical assistance contact Mike Lotzer or Mark Gaulke at (262) 367-2292 or email or . For product warranty information call (262) 367-2292 or email . Hours: 8 a.m. to 5 p.m. CST.

Snap-on Industrial, ATI Tools
2425 W. Vineyard Ave., Escondido, CA 92029-1222
(760) 746-8301
(760) 746-4295 (FAX)
www.atitools.com
Snap-on offers various aviation tools, expertise, cutting tools, and fastener installation tools. For technical support contact Deanna Cerkas at (760) 746-8301, Ext. 328 or email . For product warranty information contact Charles Green at (760) 746-8301, Ext. 377 or email . Hours of service: 7:30 a.m. to 4 p.m. PST.

Sponge-Jet Inc.
235 Heritage Ave., Suite 2, Portsmouth, NH 03801
(603) 431-6435
(603) 431-6043 (FAX)
www.spongejet.com
Sponge-Jet offers Sponge Media abrasives, a stripping process that includes reusable surface preparation products. For product technical assistance or product warranty information call (603) 431-6435 or email .

Stahlwille Tools North America
P.O. Box 5034, Sarasota, FL 34232
(800) 695-2714 or (719) 492-4213, Ext. 0149
(941) 924-5434 (FAX)
www.stahlwilletools.com
Stahlwille Tools designs and manufactures a line of hand tools. For technical support or product warranty information contact Bill Baum at (719) 492-4213 or email . Warranty coverage is three years on torque wrenches. Hours: 8 a.m. to 5 p.m. EST.

SteelHead Design Inc.
1400 N. Johnson Ave., Suite 105, El Cajon, CA 92020
(800) 261-0761
(503) 593-4785 (FAX)
www.steelheadesign.com
For product support or warranty information contact Mike Sapper at (800) 261-0761 or email or . Hours of service: 8:00 a.m. to 5:00 p.m. PST.

US Industrial Tool & Supply Co.
14083 S. Normandie Ave., Gardena, CA 90249
(310) 464-8400
(310) 464-8880 (FAX)
www.ustool.com
For technical assistance call (734) 354-1216 or email . Hours: 8 to 5 EST.

Waytek Inc.
P.O. Box 690, Chanhassen, MN 55317
(800) 328-2724
(800) 858-0319 (FAX)
www.waytekwire.com
For product support or warranty information call (800) 328-2724 or email . Hours of service: 7 a.m. to 6 p.m. CST.

West Coast Industries
19900 Whitman Ave. N., Seattle, WA 98133
(206) 365-7513
(206) 365-7483 (FAX)
www.coldwork.com
West Coast Industries offers cold work, airframe fatigue and life-enhancement services. For technical support contact George Reeberg at (206) 365-7513 or email . Hours of service: 8 a.m. to 4:30 PST