MARGO Solution Transforms AIRWAY Cargo Operations

Australian-based specialized airfreight handling company AIRWAY Logistics has implemented Maureva’s MARGO cargo solution, digitalizing its air freight operations. Benefits of the solution include improved efficiency, streamlined operations, and technologically transformed processes and workflows.

AIRWAY, formerly known as Pak Fresh Handling, has seen exponential growth in recent years providing seamless customized airfreight services such as international and national cargo handling, cargo terminal operations, and cold chain services across Australia. Owing to the nature of the business, the flow of real-time information and efficient workflows from collection to drop-off of cargo are crucial to the handling company.

The partnership between AIRWAY and Maureva represents a substantial leap forward in the digital transformation of the company’s cargo operations. The cloud-based solution offers scalability, flexibility, and accessibility, as required by AIRWAY to streamline its operations. Maureva’s ability to tailor the MARGO system to AIRWAY’s specific business needs has been crucial and it ensures that the technology aligns with AIRWAY’s unique operational requirements, maximizing its effectiveness. By optimizing cargo operations and improving efficiency, MARGO indirectly enhances customer experiences. Shippers and consignees benefit from faster cargo processing and more accurate tracking, leading to higher customer satisfaction levels.

MARGO automates the issuance of Air Waybills and cargo handling processes. This empowers AIRWAY to handle cargo acceptance, export and import processes, facilitate manifest creation and execute hassle-less part-shipments, and effectively administer warehouse operations optimally and smoothly. The integration of IATA-compliant messages (Cargo-IMP and Cargo XML) and the Australian Customs interface have played a pivotal role in promoting effective communication and collaboration among stakeholders.