Cloud-enabled, modular and platform-independent – topsystem will present its Electronic Cargo Handing & Operations System (ECHOS) for fully digitized air cargo handling at the air cargo europe exhibition in Munich. The system covers the entire process chain between air and land sides – and vice versa – in a reliable and fully automated way, ranging from the fully digitized mapping of air cargo handling to integrated billing and customer contract management. Media discontinuities and paper-based processes thus belong to the past. Visitors to the exhibition will have the chance to test the solution as well as the mobile version, mECHOS, from 4 to 7 June at booth 106, hall B1.
Increasing quality demands, quick turnaround times, extreme margin pressures and a shortage of expert personnel are just a few of the current challenges facing the air cargo industry. There is an urgent need for digital solutions that can both simplify and speed up processes in the air cargo chain. With ECHOS, topsystem is offering a modular tool which helps to increase efficiency and reduce costs, and which enables a completely paperless, integrated process in digitalised form for physical cargo handling and storage. Alongside all major import and export tasks, ECHOS also features numerous additional modules and apps dedicated to, for example, cargo movement and warehouse management. Furthermore, the system also ensures the exchange of data with customs and freight forwarding agents. In addition to handling operative processes, ECHOS also supports the reviewable billing of all services provided to customers, for example airlines. ECHOS generates and supplies all data in real time, ensuring transparency in the process chain and faster reaction times. Users are notified immediately of any inconsistencies, for example in subsequent cargo handling processes, and thus have the opportunity to respond in good time. The software's range of functions can be individually tailored to client requirements. Users therefore only receive what they really need.
ECHOS is also available as a web-based solution, allowing any number of branch offices to work online, irrespective of their location. The mobile application, mECHOS, is particularly suited for quick, ergonomic data collection in the cargo processing area. It supports employees as a smart companion on mobile end devices, providing instructions for pending tasks.