Former Baggage Handler Admits Swapping Tags of 286 Bags at Changi Airport Terminal 2

Oct. 29, 2018
Feeling aggrieved at his company for not helping to ease his workload, a baggage handler at Changi Airport Terminal 2 decided to swap the baggage tags of 286 bags belonging to Singapore Airlines and SilkAir passengers.

SINGAPORE - Feeling aggrieved at his company for not helping to ease his workload, a baggage handler at Changi Airport Terminal 2 decided to swap the baggage tags of 286 bags belonging to Singapore Airlines and SilkAir passengers.

The bags later arrived at places other than their intended destinations.

As a result, the two carriers had to make compensation payouts totalling more than $42,000 to 221 affected passengers as of Oct 1 this year.