Etihad Airport Services Rewarded for Successful Ground Handling Performance
Feb. 20, 2018
The ground handling arm of Etihad Airport Services (EAS), a division of Etihad Aviation Group, has received the internationally-acclaimed Airline Operators Committee (AOC) award for excellence for 2017.
AOC commended EAS Ground for its outstanding customer service performance last year, which resulted in consistently high levels of customer satisfaction during the full guest journey, from check-in to luggage collection at the final destination.
EAS Ground served 31 airlines in 2017, including home carrier Etihad Airways, across Terminals 1, 1A, 2, and 3 at Abu Dhabi International Airport, handling more than 36,000 aircraft movements and approximately 4.5 million guests.