To provide accessible information online to over 29 million passengers every year, Orlando International Airport now provides an inclusive experience on the MCO website.
Passengers with disabilities spend over 17.3 billion dollars a year on travel and 34 percent say they would travel more if impediments were eliminated.
The importance of online accessibility is greater than ever. Effective online communication is critical and being able to provide personalized assistance online gives everyone the ability to research and book travel arrangements in a way that works for them.
Orlando International Airport has rolled out Recite Me accessibility and language support across its website to enable everyone to gather this vital information barrier-free. Supporting travelers with a wide range of disabilities and impairments, from dyslexia to sight loss and color blindness, to easily access their content.
“Orlando International Airport (MCO) has a long history of innovative solutions to spearhead its focus on customer service and added one more in early 2020 by adding the Recite Me accessibility toolbar to its web site. Recite Me was not only a more cost-effective solution for delivering web content in foreign languages but also added so many more accessibility tools to improve the user experience for visitors to our site,” said Jerry Harris, assistant director of marketing and air service development.
The Recite Me assistive toolbar is accessed by the “Accessibility” button at the top of Orlando International Airport website providing a unique range of tools including, text to speech functionality, fully customizable styling features, reading aids and a translation tool with over 100 languages, including 35 text to speech voices and many other features.
Recite Me works across all mobile and desktop devices to enable support through a traveler’s full journey.
