Governor Cuomo Unveils New Arrivals and Departures Hall at Terminal B as Part of the $8 Billion Transformation of LaGuardia Airport

June 15, 2020

Governor Andrew M. Cuomo today announced the opening of the brand-new, state-of-the-art Terminal B Arrivals and Departures Hall at LaGuardia Airport, the biggest milestone to date in the airport's ongoing $8 billion transformation into a unified 21st century facility. The project - one of the largest public private partnerships in aviation history - includes the demolition and replacement of every terminal and concourse except for the historically landmarked Marine Air Terminal.

The spacious, 850,000-square-foot, four-story Terminal B Arrivals and Departures Hall will provide New York's travelers with a 21st century airport experience that includes local concessions, large, modern restrooms and a New York-inspired shopping district. The new Arrivals and Departures Hall also showcases permanent public art installations curated by the Public Art Fund, enhancing the passenger experience and underscoring New York's global position as a beacon for arts and culture.

The new Terminal B will open to the public on Saturday, June 13th and serve American Airlines, United Airlines, Southwest Airlines and Air Canada. By virtue of its size, the terminal presents greater opportunities to move passengers more safely and efficiently with improved distancing during and after the COVID-19 pandemic, including more space for check-in, security and baggage claim, along with new innovations in contactless technology and an increased focus on cleanliness and disinfection.

"The opening of the new Arrivals and Departures Hall at Terminal B is the biggest milestone to date in the transformation of LaGuardia Airport into a world-class transportation hub that is worthy of New York State," Governor Cuomo said. "As we continue to upgrade and modernize this airport for the 21st century, this new state-of-the-art hall will offer passengers a unique travel experience with new concessions, traveler amenities and art installations by four of the world's leading artists, while increasing space for passengers to move more safely and efficiently during and after the COVID-19 pandemic."

The opening of the new arrivals and departures hall follows the openings of the new Terminal B parking garage in February 2018, the first new gates and concourse in Terminal B in December 2018, and the first new gates and concourse in Terminal C in October 2019.

A New Terminal B Experience

With today's opening, arriving at and departing from LaGuardia's Terminal B will be an entirely transformed experience. The new Terminal B departures level is dramatically larger and offers four check-in islands with 75 individual check-in kiosks and a central oversize bag check-in station. There are 16 designated security lanes -- three times the space for security checks. Dynamic signage in the TSA queue displays passenger wait times and allows queue zones to be adjusted based on passenger demand.

Security screening at LaGuardia's new Terminal B now includes three state-of-the-art technology systems to expedite screening while prioritizing the safety of passengers. Checked baggage is screened more efficiently using an Artificial Intelligence-based, robotic assisted convenience system which quickly troubleshoots and diverts high-risk baggage for deeper inspection. Passengers with carry-on baggage will notice a new automated bin sequencing and retrieval system as they go through the TSA check point. New body screening and metal detecting equipment is user friendly, has larger screening areas that eliminate the need to raise arms overhead and features the most advanced imaging technology.

At the arrivals level, nine new large baggage carrousels offer additional space for distancing at baggage pick up.

There are 17 new large bathrooms across the new Arrivals and Departures Hall, featuring touch-free entry, sinks and hand dryers, to create greater opportunities for distancing when compared to the old Central Terminal Building.


The terminal is now be home to an outstanding variety of concessions including many familiar businesses that are located in New York. To enable customers to shop and dine while waiting for their flights, concessions are centralized post-security in a main commercial district of the new Arrivals and Departures Hall with 17 best-in-class retail, food and beverage amenities. Local favorites like Eli's Essentials by New York food legend Eli Zabar, Chef Marc Forgione's new Mulberry Street restaurant, Junior's Cheesecake, Brooklyn Diner, Think Coffee, Tony + Benny's Authentic Brooklyn Pizza, Hill Country, Texas-themed BBQ founded in NYC, NYC Aglow and Bowery Bay Shops offer locals and tourists a taste of New York.

Public Art

The new Arrivals and Departures Hall comes to life through four permanent public art installations commissioned by Public Art Fund in partnership with LaGuardia Gateway Partners. Artists Jeppe Hein, Sabine Hornig, Laura Owens, and Sarah Sze have created four pieces designed specifically for the new facility which speak to the enduring spirit, sense of wonder and vitality that New York embodies.


All areas of the terminal are being cleaned to the highest CDC cleaning standards. High touch surface cleaning teams are on-site and visible by the branded vests they wear. There is digital signage throughout the terminal displaying COVID-19 related safety measures including the face covering requirement, distancing guidance and reminders to wash hands frequently. TSA officers will wear face masks and follow strict procedures about glove use and sanitization when handling passenger baggage. Contactless food ordering and delivery is available using the At Your Gate App.

LGP and the Port Authority continue to test the latest technology to prevent and limit the spread of COVID-19, including testing touchless technology at SITA Check in Counters and UV cleaning technology on escalator handrails.

Rick Cotton, Executive Director, Port Authority of New York and New Jersey Executive Director said, "The opening of the first new Arrivals and Departure Hall is a major milestone in delivering on Governor Cuomo's vision for a brand new, world-class, 21st century LaGuardia Airport that the region deserves. We thank the contractors, subcontractors, and union construction workers who worked thorough the pandemic to deliver this extraordinary building on time and on budget. Today's opening should be a shining symbol of the region's potential for a strong economic recovery with the vitality of New York before COVID-19."

Kevin O'Toole, Chairman, Port Authority of New York and New Jersey, said, "The completion of the new Terminal B Arrivals and Departures Hall represents our commitment to providing the safest travel experience possible while ensuring a world-class travel experience. The terminal features spacious, centralized check-in, state-of-the-art security technology that has been integrated from curbside to gate, and modern concessions, shopping and art. In the midst of this important reimagining of LGA, we face new challenges posed by the ongoing COVID-19 pandemic. We remain devoted to keeping the health and safety of our customers our top priority."

Gary LaBarbera, President, Building & Construction Trades Council of Greater NY, said, "Today is a major step forward in transforming LaGuardia Airport into a world-class, 21st century facility. Thanks to Governor Cuomo's extraordinary leadership, the milestone we have reached today proves that New York will emerge stronger than ever from the challenges faced over the past 100 days. Large-scale public infrastructure projects will be what puts New Yorkers back to work, and members of the building trades stand ready to continue using their skills and proficiency to build state-of-the-art infrastructure. Every dollar poured into the transformation of LaGuardia Airport will continue to create middle-class careers and position New York as the leader it is on the world stage."

Jane Garvey, Chairman of Meridiam North America and Chairman of the Board, LaGuardia Gateway Partners, said, "Meridiam is proud to be a part of LaGuardia Gateway Partners and work together with Governor Cuomo as we take the next step in building a state-of- the- art Terminal B. His leadership has been vital to this project. The completion of the Arrivals and Departures Hall brings us closer to a brand new Terminal B that will provide passengers with a premier travel experience that is smooth and efficient - one that highlights the best of what New York has to offer."

George Casey, Chair and CEO, Vantage Airport Group, said, "Today's milestone represents an important step forward in our collective efforts to revolutionize one of New York's most important gateways and a critical piece of U.S. aviation infrastructure. As an equity investor, lead developer and manager of LaGuardia Gateway Partners, it's been an honor to oversee the redevelopment and management of Terminal B alongside the Port Authority of New York and New Jersey." 

Stewart Steeves, CEO, LaGuardia Gateway Partners, said, "We're thrilled to open the Arrivals and Departures Hall to our passengers traveling through the brand new Terminal B. No one anticipated completing and opening during such challenging and uncertain times. But New Yorkers are rising to this challenge and we will be stronger for it. The way in which we travel is changing, and we're committed to creating a brand new Terminal B that incorporates an innovative design and an exceptional guest experience, while also maintaining the highest level of safety for our passengers. We're grateful to Governor Cuomo for his vision and leadership on this project and to our partners at the Port Authority, Vantage Airport Group, Meridiam, and Skanska for their collaboration in making Terminal B a gateway that all New Yorkers can be proud of."

Richard Kennedy, President & CEO, Skanska USA, said, "Today is a major turning point in the transformation of LaGuardia Airport into a world-class facility that New Yorkers can be proud of. The new Terminal B represents a top-to-bottom reimagining of how we build airports for the twenty-first century. Skanska is grateful for Governor Cuomo's commitment to our critical regional infrastructure, and for the opportunity to deliver this incredible project - Skanska's largest-ever project to date."

Nicholas Baume, Director & Chief Curator of Public Art Fund said, "The permanent art program at LaGaurdia's Terminal B is among the most ambitious in the world and puts the creative spirit of New York at the heart of this extraordinary new space. From the moment you enter the terminal, it's clear that art is intrinsic to the fabric of the building. Installations that reflect our richly-layered global city welcome you, transforming one of New York's most important infrastructure projects in a generation into an inspiring new civic landmark."

LaGuardia Redevelopment Plan

In 2015, Governor Cuomo first unveiled his vision for the comprehensive redevelopment of LaGuardia Airport. Under his plan, a whole new LGA will provide a world-class, 21st century passenger experience featuring modern customer amenities, state-of-the-art architecture, more spacious gate areas and a unified terminal system. The $8 billion project, two-thirds of which is funded through private financing and existing passenger fees, broke ground four years ago this week in 2016.

In February 2018, the new Terminal B parking garage opened with over 3,000 spaces and a dedicated level for Uber, Lyft and other for-hire car services. In December 2018, the first 18 new gates and the first new concourse in Terminal B opened. Terminal B's second new concourse with 17 new gates will open in phases beginning later this year. In October 2019, the Governor opened the first new concourse and seven new gates at Delta Air Lines' new Terminal C on the eastern side of the airport. A modern arrivals and departures hall at Terminal C will open in 2022 with the phased opening of three additional concourses.

Also in October of last year, the Port Authority's Board of Commissioners formally authorized the funding needed, pending completion of the FAA's independent environmental review, to develop the new AirTrain LGA. With Governor Cuomo's key support, the long-awaited AirTrain LGA is on track to take its place at a new world-class LaGuardia Airport that will no longer be the only major East Coast airport without a rail link. AirTrain LGA would connect the airport with a new station at Willets Point and get travelers out of their cars and steadily reduce traffic congestion, greenhouse gas emissions and pollution. Overall, the LaGuardia project is expected to generate $10 billion in economic activity and $2.5 billion in wages over the life of the project. As of the opening of the new Terminal B arrivals and departures hall, LaGuardia Airport contracts with certified minority and women-owned businesses, or MWBE, have now exceeded $1.4 billion. To date, the project has met Governor Cuomo's goal of 30 percent MWBE participation.

Following Governor Cuomo's vision for A Whole New LGA, the Port Authority is working hand in hand with local elected officials, stakeholders and Queens residents to ensure local businesses, MWBEs and jobseekers take advantage of new opportunities as part of LaGuardia Airport's redevelopment and economic growth. Since the beginning of the project, more than $560 million in contracts was awarded to local businesses based in Queens.

In April 2019, Governor Cuomo announced the opening of the new Council for Airport Opportunity (CAO) office in Corona, in partnership with two community-based organizations. CAO provides airport-related recruitment and job placement services to minority and disadvantaged residents in Queens. In December 2019, the permanent LaGuardia Redevelopment office opened to the public providing airport-related recruitment and job placement services to minority and disadvantaged residents in Queens.

The Port Authority of New York and New Jersey has also partnered with Vaughn College of Aeronautics and Technology in Queens and funded 11 full-tuition scholarships for students from local communities to attend Vaughn College. The LaGuardia Redevelopment Program has also partnered with the Queens Public Library to offer a STEM education program for local middle-school students, now in its second year.

The new unified airport offering the 21st century customer experience New Yorkers deserve is being built while maintaining operations at the existing airport. As new facilities are completed, old facilities are demolished, ensuring the airport never loses capacity. Even during peak construction, LaGuardia continued to set new records for passenger volume. Eight of the airport's 12 busiest days on record occurred last summer when terminal and roadway work was at its apex. In 2019, LaGuardia served over 31 million passengers, a 3.1 percent increase over the previous record passenger volume handled in 2018.